Technical Support Specialist

  • CBTS,
  • Montville, NJ
  • 2 days ago
company banner
CBTS
Desktop Helpdesk
Full Time
Depends on Experience
Travel not required

Job Description

Cincinnati Bell Technology Solutions is currently seeking a Technical Support Specialist for a position located in Montville, NJ.

RESPONSIBILITIES:

  • Support to end users to address software, and hardware issues in a Windows environment.
  • Activities include installation, configuration, maintenance, and support for hardware and software.
  • Perform hardware and software upgrades to peripheral equipment
  • Attend to break/fix engagement
  • Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system
  • Perform site maintenance and safety checks of assigned equipment
  • Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering
  • Spend between 60% - 70 % of time clearing trouble tickets and work orders in a timely manner.
  • Performs backup for the onsite servers
  • Provide telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxes

QUALIFICATIONS:

  • Windows and MS Office 365 experience
  • Hardware break fix experience
  • Active Directory experience
  • A + certification is a plus

QUALIFIED CANDIDATES CAN EMAIL THEIR RESUMES TO todd.marinelli@cbts.com. PLEASE INCLUDE "Technical Support Specialist" IN THE SUBJECT OF YOUR EMAIL.

Cincinnati Bell Technology Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.



Company Information

Wherever the journey takes your enterprise, CBTS has you covered. Whether your challenge is developing a cloud strategy, assessing security vulnerabilities, or developing an interactive experience for your customers, you need a partner that understands your strategic goals as well as your technology requirements. That partner is CBTS. From consulting to implementation to ongoing optimization, we combine deep technology experience with the expertise of professionals who bring a personal approach to all things cloud and beyond.

Dice Id : 10119424
Position Id : 6357619
Originally Posted : 2 years ago

Similar Positions at CBTS

Service Desk Analyst
  • Mount Olive, NJ
  • 1 week ago
IT Service Desk Analyst
  • Cincinnati, OH
  • 3 days ago
Systems Administrator
  • Blue Ash, OH
  • 3 days ago
ASP.NET Developer
  • Cincinnati, OH
  • 3 days ago
SQL DBA
  • Cincinnati, OH
  • 3 days ago