Senior Help Desk

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Robert Half Technology
Help Desk, Analyst, Windows, IT
C2H Independent, Contract Independent, Contract W2, C2H W2
Work from home not available Travel not required

Job Description

Description

Robert Half has an immediate opening for a Sr. Help Desk contract to full-time role. The client is looking for 5+ years of computer technology experience. For immediate consideration please contact Patrick Socks at 312-616-7974 or Patrick.Socks@rht.com

Requirements

POSITION SUMMARY: Works in cooperation with systems, network, and helpdesk staff in the troubleshooting, diagnosing, and resolving technical issues including Windows, hardware, network infrastructure and remote access. Mentors help desk personnel to troubleshoot problems with speed and efficiency.
KEY JOB RESPONSIBILITIES: include the following. Other duties may be assigned.
1. Researches analyzes, and evaluates new service delivery methods and techniques needed to allow Help Desk team members to adequately support customers.
2. Determines severity of problems, troubleshoots, resolves or refers to appropriate technical staff; may train users to resolve their own problems.
3. Facilitates consultation between participants in designing and implementing technical solutions.
4. Responds to user requests and provides effective customer service using clear communication.

Technology doesn't change the world. People do.


As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.


Leader among IT staffing agencies


The intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.


We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.


Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.


All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.


2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.


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Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 01310-0011210614
Originally Posted : 3 weeks ago

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