Position Summary Information
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Description Summary
The Storage Administrator will be responsible for the overall technical architecture of the storage, and backup and recovery systems, and will ensure their stability, resiliency and strategies and roadmaps for the storage architecture and will work with the security team to ensure ongoing data security.
Essential Duties & Responsibilities (other duties may be assigned)
Performs daily system checks, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing event logs, and verifying completion of scheduled jobs and backups.
Detects, isolates, documents, quickly reports, and resolves system outages, or problems encountered during operations of the operational system baseline, which includes the collection of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system.
Administers all parts of the enterprise storage, backup and recovery systems from configuration of RAID groups to creation of shares and exports.
Plans, specifies, installs and configures highly available SAN and NAS systems for research, administrative, and academic groups.
Ensures compliance with data security and other applicable University policies.
Contributes to documentation of operational work instructions and procedures, including change management procedures and project reports.
Communicates clearly with team members, other IT staff and management both verbally and using email and Slack.
Uses the ticketing system to document requests, track changes, and explain
Apply safety-related knowledge, skills, and practices to everyday work.
Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engages in University continuous improvement initiatives.
Other duties as assigned.
Required Education (minimum requirements)
Bachelor’s degree in system administration or comparable technology related degree program; or an equivalent combination of education and experience from which required knowledge and abilities can be acquired.
Required Experience (minimum requirements)
At least 2 years experience in administration of enterprise storage, backup and recovery systems. Desirable Education and/or Experience
Experience administering a Cisco SAN.
Experience administering NetApp storage systems.
Experience integrating storage with external directories such as ADS, NIS and LDAP. Familiarity with DFS.
Experience with storage protocols such as Fibre Channel, CIFS and NFS.
Required Knowledge, Skills, and/or Abilities (minimum requirements)
Administration of SAN and NAS storage systems in Unix/Linux, Windows, and VMware or other virtualization environments.
Understanding of Windows and Un ix/Linux share and file permissions and ACLs.
Experience automating tasks with a scripting language such as Bash, Python, or Perl.
Excellent problem-solving abilities.
Ability to communicate effectively a cross cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
Excellent communication and interpersonal skills, including the ability to build solid working relationships with people of diverse personalities and professional backgrounds, with a strong focus on customer service.
Ability to carry cell phone, work outside regular business hours and be available on-site during an emergency.
Demonstrated commitment to contribute to a safe work environment.
Desirable Knowledge, Skills, and/or Abilities
Knowledge of system virtualization with VMware vSphere.
Knowledge of file sharing with Mac OS.
Familiarity with TCP/IP networks, protocols and tools.
Familiarity with configuration management with systems such as Puppet or Chef.
Experience with source code control and versioning systems such as Subversion or Git.
Experience and ability to work within a formal change management system.
Experience using customer issue tracking software.
The desire and ability to keep abreast of new technologies including desktop, laptop, and server hardware; Linux and Unix operating system and application software; and High-Performance Computing related technologies.
Highly organized and able to adapt quickly to changing priorities.
Skill and ability to handle stressful situations and multiple deadlines in a calm, professional manner.
Language, Mathematical, and/or Reasoning Skills Work Environment and/or Physical Demands
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.
Most work is performed in a normal, temperature-controlled office environment.
Occasional work may be performed in a data center where the use of hearing protection is required.
Work is sedentary in nature, with occasional kneeling, stooping, crouching, crawling, and climbing.
Occasional to frequent change in position from sedentary, standing, stooping, and walking.
Frequent use of computer and exposure to terminal screens where visual strain may occur.
Occasionally move up to 25 lbs. and up to 50 lbs.
Frequent repetitive hand/wrist motions and finger manipulation.
Frequent collaboration with students, faculty and staff. Personal Protective Equipment (PPE): Hearing protection (when located in da ta center).
Required Training and Other Conditions of Employment
Every employee at Michigan Technological University will receive the following 3 required training; additional training may be required by the department.
Required University Training:
Employee Safety Overview
Anti-Harassment, Discrimination, Retaliation Training
Annual Data Security Training
Offers of employment are contingent upon and not considered finalized until the required
background check has been performed and the results received and assessed.
Required Departmental Training:
• Additional Information Technology “Securing The Human” training modules
Additional Information About IT Operations:
Our group is responsible for identity management, storage, virtual machine infrastructure, Linux/Mac OS/Windows operating system management, application packaging/distribution, license servers, core services (DHCP/DNS/LDAP/Authentication Systems), application traffic management/load balancing, data center operations, printing infrastructure and much more.
Our 24+ full-time staff and over 50 part-time student technicians are hardworking and creative problem solvers with a demanding amount of technical work to accomplish. That work is a balance of making sure our technology and skills stay at the leading edge while servicing our technical debt associated with legacy systems and previous technical students, alumni, and campus academic community.
About the University:
Michigan Tech is an internationally renowned doctoral research university located in Houghton, MI in Michigan’s scenic Upper Peninsula, on the south shore of Lake Superior. The area provides a unique setting where natural beauty, culture, education and a diversity of residents from around the world come together to share a superb living and learning experience.