Technical Writer - Manufacturing Operations Management System (MOMS)
Location: Fremont CA
Duration: 6 months
The Manufacturing Operations Management System (MOMS) Tech Writer will interface heavily with Production Engineering, Production, Production Support, Production Quality and other internal customers in the Global Manufacturing organization to assist and develop the documentation of processes in support of business process reengineering efforts by the MOMS Core Team. The MOMS Tech Writer will also be responsible for the creation and updating of business documents in an Electronic Document Management System (EDMS). This person must be organized and able to translate technical terms into text that any reader can understand.
Act as the Technical Writer in the MOMS area by partnering with business process program managers and business process owners to align business processes with selected MOMS platform solutions.
Responsible for creating business process level maps to be integrated with Value Chain in Abacus application.
Create and manage business documents in the Electronic Document Management System (EDMS) and own the approval process for timely release of Production-owned documents.
Proactively identify opportunities to standardize/improve processes that support the customer-focused approach and ensure compliance to the business management goals and objectives.
Gather and analyze technical and product information from various sources to document new or changing product functionality.
Participate in MOMS-related workshop sessions to develop, prototype, test and implement solution improvements to increase stability, usability, and functionality to enable business unit roadmap objectives.
Collaborate with the MOMS team and other SMEs to ensure end to end process integration and consistency.
Support and assist MOMS Program Managers to process design specifications and evaluating enhancements.
Gather feedback and work to implement into business processes
5+ Years of Technical Writing experience
Expertise with ISO 9001 QMS documentation requirements
Knowledge of Manufacturing Operations Management System (MOMS)
Working knowledge of end-to-end manufacturing processes
Experienced with data management, data flows and downstream reuse of master data
Demonstrates strong knowledge and application of business process modeling and methodologies
Expert in Microsoft Applications - Visio, Excel, Teams, Sharepoint, Word
Experience with Abacus application for process mapping
Proven ability to translate business requirements, processes, and designs into well-documented process documents
Strong analytical, problem-solving and conceptual skills including the ability to express complex technical concepts in business terms
A team player with excellent verbal and written communication skills, able to communicate clearly, ability to work both independently and as part of a team
Be willing to travel as per the project demand (up to 30%)
Exposure to Model-Based Definition, Model-Based Enterprise, and Digital Twin
Knowledge of discrete/repetitive manufacturing
MOMS implementation experience to multiple plants
Certified Professional Technical Communicator (CPTC)