Network Operations Engineer (Network Engineer III) - REMOTE

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First Citizens Bank
Full Time

Job Description

Overview

Looking for a highly motivated Network Operations Engineer who can provide technical support to a large enterprise network. The position requires a highly capable Engineer who can configure, implement, troubleshoot network devices, and network software. Has experience with incident management and troubleshooting complex network issues. Responsible for asset inventory, capacity planning, monitoring, creating technical operating procedures and network diagrams. Drives operational excellence and network efficiency, providing continuous service both through daily activities and through on-call rotation for afterhours support.

Responsibilities

  • Technical Support - Provides advanced technical support for data or voice network systems. Maintains devices, servers, and other related network components including IP address management, Domain Name Services, Bank communication applications, and others. Works with end users and vendors to resolve identified hardware and software issues. Responsible for administration, communication, and documentation throughout technical support activities. Maintains network hardware and software standards utilized across the team.
  • Analysis - Monitors and audits network to determine performance. Reviews system-generated events to identify, analyze, and resolve issues. Assists in threat mitigation and network security activities by researching code for security vulnerabilities.
  • Network Optimization - Works to continuously improve network capacity, operations, and infrastructure. Configures and installs new hardware and software as needed. Facilitates automation efforts that improve overall network capabilities.
  • Technical Proficiency - Maintains a strong knowledge base of network software, hardware, and related infrastructure. Communicates effective and clear technical information to associates, vendors, and end users. May assist with special technical projects

Qualifications

Bachelor's Degree and 4 years of experience in Data Networking OR High School Diploma or GED and 8 years of experience in Data Networking.

License or Certification Type: CCNP

Required Skill(s):

SolarWinds Monitoring

Must be proficient in Cisco Route/Switch

SDWAN implementation or operational experience

MPLS implementation or operational experience

Technical Documentation/Diagrams

Load Balancing experience

Automation Experience is a plus

Responsibilities:
  • Technical Support - Provides advanced technical support for data or voice network systems. Maintains devices, servers, and other related network components including IP address management, Domain Name Services, Bank communication applications, and others. Works with end users and vendors to resolve identified hardware and software issues. Responsible for administration, communication, and documentation throughout technical support activities. Maintains network hardware and software standards utilized across the team.
  • Analysis - Monitors and audits network to determine performance. Reviews system-generated events to identify, analyze, and resolve issues. Assists in threat mitigation and network security activities by researching code for security vulnerabilities.
  • Network Optimization - Works to continuously improve network capacity, operations, and infrastructure. Configures and installs new hardware and software as needed. Facilitates automation efforts that improve overall network capabilities.
  • Technical Proficiency - Maintains a strong knowledge base of network software, hardware, and related infrastructure. Communicates effective and clear technical information to associates, vendors, and end users. May assist with special technical projects


Qualifications:

Bachelor's Degree and 4 years of experience in Data Networking OR High School Diploma or GED and 8 years of experience in Data Networking.

 

License or Certification Type: CCNP

 

Required Skill(s):

SolarWinds Monitoring

Must be proficient in Cisco Route/Switch

SDWAN implementation or operational experience

MPLS implementation or operational experience

Technical Documentation/Diagrams

Load Balancing experience

Automation Experience is a plus


Company Information

Why First Citizens?

  1. We’re a growth company. We’re almost 2.5 times larger than we were 5 years ago. And with growth comes opportunity to learn and advance.
  2. We’re America’s largest family-controlled bank. Why is that important? One, it means we don’t have to manage quarter to quarter to keep the analysts happy. We can take the long-term view and do. Two, it translates into a supportive culture.
  3. Technology is mission critical here. Whether it’s making banking easier for our customers or ensuring their money and data are secure, technology is critical to that.
  4. We offer flexible workplace options.
Dice Id : 10122789
Position Id : 13658
Originally Posted : 2 months ago