Field Dispatch Support Technician II - Printers

  • eXcell,
  • New Orleans, LA
  • 11 hours ago
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eXcell
FIELD SERVICE, FIELD SERVICE TECHNICIAN, BREAKFIX
C2H W2, C2H Independent, 2+ mos
BASED ON EXPERIENCE
Work from home not available Travel not required

Job Description

Did you know that Gartner positioned eXcell as a Leader in its Magic Quadrant for End User Outsourcing? Come work for the leader today!

* * * Contract to Hire Opportunity * * *

We re looking for a Field Dispatch Support Tech to perform break-fix work during Mon. through Fri., 0900 to 1800 in the New Orleans area. Hands-on printer hardware support experience is required, preferably on Lexmark.
  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy
Overview:
  • Technician will travel to each client s location to provide service
  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
  • Works under general supervision
Required Qualifications:
  • 3+ years of experience supporting desktops, laptops, and printers
  • Lexmark certifications wanted
  • Customer service experience required
  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
  • Interpersonal skills needed to interact with a wide range of users and environments
  • Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
  • Ability to physically handle IT equipment
Preferred:
  • CompTIA A+ Certification
  • OEM Printer Warranty Certifications
  • OEM Laptop / Desktop Warranty Certifications
  • Server experience a plus

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell Supports Equal Employment Opportunity** eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

Posted By

Emily Boquet



Company Information

eXcell™ started out as Excell Data back in 1991 in Bellevue, Washington and rapidly grew as a privately held IT professional services firm. We were acquired by CompuCom in 2001. Our culture is passionate, collaborative and results-oriented. We pride ourselves on our long standing customer and associate relationships which have been the foundation of our continued success.
Dice Id : excell
Position Id : 20-00262
Originally Posted : 1 month ago

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