HELP DESK ADVOCATE Jobs in 75248

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Desktop Support

Veloc Inc.

•

Coppell, Texas, USA

Full-time

Desktop Support DESCRIPTION: This position has primary responsibility for managing all support calls that come into the department that is escalated by the IT Service Desk, whether through e-mail, phone, or walk-ins. Tier 1 problems should be resolved by the IT Service Desk Engineer. This person should be a team player with the ability to bring new ideas to the team and to openly and regularly share knowledge with the team. There is regular interaction with staff outside of the IT area, which re
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Posted 2 days ago

Mac Support Analyst

BuzzClan LLC

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Dallas, Texas, USA

Contract

BuzzClan is an elite business consulting firm collaborating to provide software, advisory & implementation services. BuzzClan is a certified partner for most of the tier 1 cloud, hardware & software providers. Being a vertically integrated solutions company, BuzzClan is known for their capability in the IT Services space.Title - Mac Support Analyst Location - DownTown Dallas, TX (100% onsite) Job Tenure - Full Time In this role, you will be responsible for being a point of contact for end users
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Posted 13 days ago | Updated 3 hours ago

Five9 Developer

Yash Technologies

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Dallas, Texas, USA

Contract, Third Party

Roles and Responsibilities of a Five9 Developer: Solution Design and Development: Work closely with stakeholders to understand business requirements and design custom solutions within the Five9 platform to meet those needs. This may include creating custom workflows, call flows, integrations with other systems, and developing custom applications using Five9's APIs.Customization and Configuration: Customize and configure Five9's contact center software to align with the unique needs and processes
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Posted 21 days ago

Support Specialist

R2 Technologies, Inc.

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Plano, Texas, USA

Full-time

Our client DFW based client is a non-profit organization that has been around for over 50+ years. They are hiring a Support Specialist. This company is a community leader in providing responsive, innovative educational solutions. Work in a dynamic environment with colleagues all striving to give children the best learning experiences possible. Here s how you will impact the company: Support school administrative and technical staff through the on-boarding and on-going computer management process
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Posted 30 days ago | Updated 8 hours ago

Senior IT Helpdesk Technician

Korn Ferry

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Plano, Texas, USA

Contract

IT HELPDESK TECHNICIAN Plano, TX We are hiring a IT Helpdesk Technician for our Healthcare client in Plano. The ideal candidate will carry multiple certification and have experience performing Level I - Level Helpdesk support for internal and remote users. This position has several potential paths for growth including Desktop Support, IT Field Support or several other internal IT groups. What You'll Do: Provide 80%-100% phone support to local and remote users Learn and support proprietary heal
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Posted 21 days ago | Updated 2 hours ago

IT Technical Support

InfiCare Technologies

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Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: 6-8 Months Contract with Possibility of Hiring Full Time. Note: This will be 100% onsite role (M-F). Shift timing for our team will be 8:30 am to 17:30 need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win 10, Win 2008, Win 2012, WES8 Active directory, Group policy, DHCP,
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Posted 16 days ago | Updated 1 hour ago

Technical Support Service Desk

InfiCare Technologies

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Plano, Texas, USA

Contract

Seeking an Technical Support Service Desk with experience in Service Desk in Plano TX Job Title: Technical Support Service Desk Location: Plano TX 75025 Duration: 6 Months Contract Job Description: Candidates with a minimum 2 years of Service Desk experience Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts. Job responsibilities would include inbound & outbound calling, responding on emails and triaging
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Posted 60+ days ago | Updated 1 hour ago

Help Desk Lead (Hybrid DFW, TX)

Elan Partners

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Irving, Texas, USA

Full-time

Direct Hire Opportunity No Sponsorship Hybrid - Onsite first 3 months in Irving, then 3 days in office, 2 days remote. Are you a motivated Help Desk Lead who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ideas. Requirements: 3-4+ years of overall Desktop Support experience1+ year of leadership experienceExperience supporting using these sys
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Posted 60+ days ago | Updated 16 days ago

Network Analyst / 50% Travel

Motion Recruitment Partners, LLC

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Plano, Texas, USA

Full-time

Job Description Our client, a healthcare company, is looking for a Network Analyst to join their Network Infrastructure team. This role requires you to travel to different hospitals and newly acquired/built healthcare offices to help set up or maintain their server racks and data closets. You will be expected to travel once a month at minimum. In this role you'd complete remodel projects, network support, field and helpdesk escalations, technical resource management, and high-level troubleshoot
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Posted 22 days ago | Updated 10 hours ago

Help Desk Technician

SNI Technology

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Addison, Texas, USA

Full-time

Job Description Help Desk Technician - Dallas, TX SNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, Google Workspace, ServiceNow ticketing systems, and Apple device management and have exceptional customer services skills. Responsibilities Provide technical support and troubleshooting for software, hardwar
Posted 20 days ago | Updated 11 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 12 days ago | Updated 9 hours ago

Back Office Application Admin II - OnBase (Hybrid)

Globe Life And Accident Insurance Company

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McKinney, Texas, USA

Full-time

Job Description: Back Office Application Admin II - OnBase (Hybrid) Primary Duties & Responsibilities JOB SUMMARY Experience what being part of the Globe Life family feels like. Be inspired by your leaders, encouraged, and cheered on by your teammates to excel and be supported in your career while working with us. We offer a competitive salary with a great benefits package, including 401(K) match, medical, dental, and vision health plans, short - term and long-term disability, paid time off, tu
Posted 20 days ago | Updated 2 hours ago

Controls Engineer

CEI Group

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Garland, Texas, USA

Full-time

Overview The Corporate Controls Engineer will be a member of the Corporate Controls Engineering Department. He/she will work on controls and automation projects to install new manufacturing systems and upgrade existing manufacturing systems in all of companies manufacturing facilities. He/she will provide on-site support for controls and automation activities at the Manufacturing Facility. The Corporate Controls Engineer will report directly to the Corporate Controls Engineering Manager. He/she
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Posted 60+ days ago | Updated 2 days ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 3 hours ago | Updated 1 hour ago

MS Dynamics CRM Developer

Mitchell Martin, Inc.

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Addison, Texas, USA

Full-time, Contract

Our client, A national health care establishment, is seeking a MS Dynamics CRM DeveloperLocation: Hybrid/ Addison, TX Position Type: Full-TimeSummary: The Software Development Analyst II - CRM reviews, analyzes, and modifies programming systems including coding, testing, debugging, and documenting programs for new or existing systems in accordance with project plans and specifications. They are responsible for delivering quality customer service, as well as, incorporating and adhering to require
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Posted 16 days ago | Updated moments ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 8 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 42 days ago | Updated 2 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 42 days ago | Updated 8 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 5 days ago | Updated 10 hours ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 9 days ago