810 - Property Systems Engineer

  • Modis,
  • Chicago, IL
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Modis
Analysis, Citrix, Customer Service, Database, Development, DNS, Jenkins, Management, Oracle, PowerShell, Project, SQL, Systems Administrator, vSphere, Windows
C2H Independent, Contract Independent, Contract W2, Contract Corp-To-Corp, C2H W2, C2H Corp-To-Corp
Telecommuting not available Travel not required

Job Description




Our client in the Hospitality Industry located in Downtown Chicago is currently seeking a Systems Engineer to assume responsibility for Property Systems health and operation. They provide Level III technical support and customer service duties for the customers of those systems. They maintain communications with appropriate personnel to provide notification, escalation and resolution towards incidents and requests. Drive incident management during planned and unplanned outages ensuring ITIL best practices are followed. This is a Contract based opportunity with a 3 year expected project duration. THIS POSITION ALLOWS FOR REMOTE WORK but requires the person to be local to the Chicagoland area.




Responsibilities of this Systems Engineer
  • Provide technical guidance on operational issues affecting the Property Systems.
  • Performs trend analysis on monitoring alarms, incident reports and service ticket to resolve identified issues.
  • Maintain channels of communication with the related application technicians to ensure prompt technical support of any and all Property Systems and Interface related problems.
  • Coordinate communication and support with the third party technical vendor.
  • Provide oversight for the Property Systems support queue including process tracking, monitoring, maintenance, diagnostics and repair of Property Systems.
  • Participate in the development and implementation of related systems.
  • Coordinate all modifications and changes to property systems with the technical team and carry out the changes as agreed upon the reviewed solution.
  • Provides on-call or after hours technical support for the group
  • Implement new technologies and roll-out new products and systems in coordination with other technical support staff.


Minimum Requirements for this Systems Engineer:
  • 5 Years Windows Administrator Experience
  • 1-2 Years Network experience (F5, VIP theory, DNS, Certificates)
  • 1-2 Years working with virtual environments (Vsphere)
  • 1-2 Years working with a ticketing platform (Service Now, Etc)
  • Working knowledge of the following toolsets:
    • Automation:

      Ansible

      Rundeck

      Powershell

      Jenkins
    • Monitoring:

      Splunk

      SCOM/Squared Up

      VictorOps
  • Working knowledge of the following applications:
    • FIM

      Citrix

      Tumbleweed (SFTP Client)
  • Working knowledge of database systems:
    • Oracle 11.2.04

      SQL Dev

      RAC

      SCAN
  • Certified in ITIL Foundations v3 or equivalent preferred
  • Experience in Oracle hospitality property systems solutions
  • Candidate will participate with the on-call support rotation for the group.
  • This entails being available after hours, weekends and holidays as needed.












If you are interested in this or other Systems Administrator roles available through Modis - please apply today with your most recent resume and contact information. Alternatively, you can visit our website at www.modis.com to view any apply for number of the IT jobs we have across 70+ locations in the US.





Company Information

At Modis, we have the connections and expertise to help save you time and start earning money in the right IT or engineering job for you. We use our insight, knowledge and resources to match you with top positions at leading companies. Many of our clients use our services to help fill positions quickly so they can avoid the time-consuming process of posting jobs and sifting through resumes. This can mean we can offer you access to unadvertised IT and engineering job openings and quick placement opportunities that you wouldn't otherwise know about. Get The Modis Advantage.
Dice Id : cxmodoak1
Position Id : US_EN_6_914752_1034729

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