850507 Senior Business Systems Analyst SalesForce San Antonio TX

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UnitedHealth Group
SalesForce, Systems, IT, Software, Development, Lifecycle, SDLC, Analyst
Full Time
Work from home not available Travel not required

Job Description

The SalesForce Administrator is responsible for creating and refining business and systems requirements to address business opportunities and formulating documentation to support the development and implementation of the technical solution. This position plays a major role in the development and implementation of core business systems and mentors and guides other Business Systems Analysts. In addition, the SalesForce Administrator serves as the liaison between business users and technology programmers to understand user needs and develop required reporting and data analysis and may serve in a project manager capacity for smaller work efforts. Primary Responsibilities: Analyzes business needs, documents requirements and translates needs into functional, non-functional and/or technical specificationsDelivers requirements, performs analysis, and evaluates downstream business, systems, process, and/or organizational impactsPlans and assists with oversight of testing processes and activities including defect identification and resolutionAnalyzes charts and/or diagrams of the problem to be programmed and defines system requirements in terms of system capabilitiesDevelops or assists in the development of work plans, time schedules, and project task items and schedules and assists with estimating resource needs for analysts, programmers, user personnel, consultants, equipment, and prepares routine project status reportsAssists in the development of project cost and benefit estimates to establish project worth including the development of alternative considerations. This will result in recommendations for the installation of new systems or equipment, or to change existing systems and equipmentAdvises the appropriate people on the implications of existing IT systems that can be applied to a problem. Identifies risks and issues, and seeks approval on complex mattersChecks, instructs, assigns work, and otherwise functionally directs technical staff in order to achieve desired end-results on complex problemsProvides subject matter expert and operational support to internal business partnersYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:Bachelor's degree in computer science or related field required or 4 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor's degree5+ years of experience in developing requirements and performing system analysis2+ years of experience of major software systems implementation experience 2+ years experience as a Certified SalesForce Administrator for SalesCloud and ServiceCloud implementations, with Certification in SalesForce AdministrationPreferred Qualifications:Knowledge of Health Care Industry and related business functionsAdvanced course of study in information technology, business or other fieldExperience with client-server applications Familiarity with standard server, database, and network architectures, and experience working with technical specialists in these knowledge areasExperience with corporate intranet information architectureStrong understanding of the Software Development Lifecycle (SDLC)Ability to analyze and document process and data flowAbility to clearly communicate ideas and solutions Ability to effectively work with both internal and external clientsCareers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians. Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment Job Keywords: Senior Business Systems Analyst, SalesForce, San Antonio, TX, Texas


Company Information

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 14 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.(SM) Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at http://careers.unitedhealthgroup.com