854510 Transition Project Manager San Juan PR

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UnitedHealth Group
Project Manager, Manager, IT, PowerPoint, Excel, Project, Management, B2B
Full Time
Work from home not available Travel not required

Job Description

On the one hand, no industry is moving faster than health care. On the other, no organization is better positioned to lead health care forward than Optum and UnitedHealth Group. So give us a hand, because we're out to use data, technology and people in ways that help drive change and make the health care system work better for everyone. And then, join us as an implementation focused Project Manager where you'll work within a complex business model that is highly adaptable and looking for you to quickly and effectively address emerging needs. Ready? Apply today and find out what it means to have the support and resources of a Fortune 6 company. The Transition Manager will have overall responsibility of managing end-to-end process transitions as per the company's defined transition methodology. Primary Responsibilities: Manage seamless transitions for assigned line of service/business Act as a mentor for Transition Consultants and provide support in migration, as needed Manage engagement-specific escalations Follow the company-mandated transition methodology with 100% compliance in documentation audits Develop detailed project plans, staffing models and risk assessment trackers Demonstrate strong objective decision making ability & analyzing complex situations by breaking them into their constituent parts Contribute innovatively to customize the Transition process for projects of varying complexity/expectations Drive high rigor in transition cadence and follow up with the team for timely feedback on progress/ challenges Demonstrate project management skills with the FTR (First Time Right) culture of the Transitions team - taking time, cost, quality and all other critical factors into consideration Proactively drives contingency planning efforts Work closely with all cross-functional teams to ensure timely achievement of deliverables and status reporting across hiring, IT, training & service delivery Collaborate with Operations & OpX teams to arrive at proficiency glide path to achieve 100% targets post training. Work closely with the Operations team to report performance on defined metrics and drive RCA and actions towards issue resolution Work with onshore solutioning & engagement teams to understand & support the solution with a transition plan Independently manage and present progress reports in PMO forums including customers/clients ***ENGLISH PROFICIENT ASSESSMENT WILL BE REQUIRED AFTER APPLICATION *** You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelors' Degree 2+ years of BPO project management experience in tracking, planning projects, working with cross-functional teams to deliver seamless process transitions Proficiency in MS PowerPoint, MS Excel, MS Project, Visio, and SharePoint. Ability to collaborate and influence cross-functional teams and delivery leads Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Exposure to deal with Clients and Internal stakeholders Decision making and negotiations with delivery leaders Flexible shifts availability English Proficiency Preferred Qualifications: Healthcare industry experience MBA and/or PMP certification Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Transition Management, Project Management, Healthcare Projects, B2B, San Juan, PR


Company Information

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 14 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.(SM) Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at http://careers.unitedhealthgroup.com
Dice Id : uhgbot
Position Id : 854510
Originally Posted : 3 months ago

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