Desktop Support Analyst

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Robert Half Technology
Desktop, Analyst, Technician, Interface, Windows, IT
C2H Independent, Contract Independent, Contract W2, C2H W2
Work from home not available Travel not required

Job Description


There is an opening for a Desktop Support Technician at Robert Half Technology, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst role is a long-term temporary opportunity based in the Chicago, Illinois, area.

Your responsibilities

- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Support records of daily data communication transactions, issues and remedial actions taken or installation activities

- Provide computer desktop support in accordance with established policies and procedures

- Interface regularly and effectively with ticket submitters

- Coordinate hardware repairs with the appropriate vendors

- Fix computer problems, and recommend appropriate action/solutions


- Microsoft Office 365 experience preferred

- Microsoft Office 365 experience

- Solid understanding of Microsoft Windows 10

- Command of Microsoft Windows 8

- 3+ years of desktop support or other related experience

- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 01300-0011230243
Originally Posted : 2 weeks ago

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