Required ServiceNow Architect in Fayetteville, AR

Contract Corp-To-Corp, 4-6 months
Travel not required

Job Description


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Position : ServiceNow Architect

Location : Fayetteville, AR

Interview Mode : Phone then Video

Duration: 4-6 months

Job Description:

High level Scope( See Attached JD for details): Plan and execute end to end implementation of ITSM, ITOM and provide architect level guidance and consulting. Also plan UAT, Training and Go-live activities with other stakeholder teams.

ServiceNow Architecture -

Principal Responsibilities

Provide subject matter expertise, act as technical product advocate, design, develop and implement ITIL. ITBM, ITOM processes within ServiceNow platform.

Implement technology specific best practices and standards.

Analyze and Evaluate alternative solutions and recommends cost effective and efficient solutions

Proposes data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.

Translates requirements into functional and technical requirements

Design and develop Servicenow data model to support process integrations, ITAM & CMDB

Knowledge of web based development languages; specifically JavaScript, Ajax, HTML, CSS

Strong customer service and excellent verbal/written communication

Ability to understand ServiceNow lifecycle, multitask, time management skills

Provide oversight and coordination between onsite/offshore team

Reviews and refines designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results

Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments.

Evaluation new features and produce comprehensive analysis and recommendations.

Participate and own product roadmap planning, BCP/DR, testing, etc.

Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, technotes, and testing, etc.

Process Management and Project Coordination

Assists in development of project estimates, contributes to defining project timelines, project plans and milestones

Instructs, assigns, reviews the work of other team members, including the review of high-level designs, detail designs, code, and test plans and results

Performs all development lifecycle activities and provides quality assurance for the work of other team members

Reports status to management as necessary

Mentors and coaches other team members, facilitates individual team member development of technical, functional, and industry skills


Minimum of 10 years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management; At least 4 years of experience with ServiceNow.

Strong working knowledge in all aspects of Service Management, Asset and Configuration Management and ITIL practices

Strong working knowledge in each of the following: ServiceNow, JavaScript, web services, JDBC and distributed computing

Design and development of RDBMS systems specifically with Oracle SQL

Practical experience with agile methodologies/tools

Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business

Experience with leading a geographically separated customers and onshore/offshore teams

Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information.

Application & database designing skills (Oracle, MySQL, MSSQL etc)

Web based application design and development (Java, Javascript, J2EE, .Net - object orientated methodologies)

Experience of working with ServiceNow platform for global customers

Experience of performance compliant design, sustainable solution architecture

Integrations (Web services, REST API's)

UI designing experience (HTML5, XML, CSS) CMS expertise in SNOW

Synchronous and asynchronous design aspects

Education, Training or Certification

BS or Equivalent Experience in Computer Science / Information System Management

Certifications Preferred:

Service Now Implementation Specialist, ITIL

Dice Id : 90672146
Position Id : 2020-14268
Originally Posted : 2 years ago
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