Sr. Systems Engineer

Azure IAAS, PAAS, Datacenter Management, VMware vSphere, ESXi, Virtual Center, Windows Servers, Microsoft Active Directory / Group Policy, Azure AD, Intune, Cisco UCS, HP, Nimble, Disaster Recovery & Data Protection, Apple MacOS, AWS, Office 365, CCNP, CNSE, MCSE, MCTS, VCP, Desktop Packaging/Management, ConnectWise PSA
Full Time
$150,000 - $150,000
Travel required to 10%.

Job Description

Our client is looking for a Senior Systems Engineer to join their team on a full-time basis in San Francisco, CA.  Ideal candidates will have experience providing a broad range of systems engineering services, handling a wide range of technical questions.  We are looking for that unique professional who thrives on solving problems and is excited about taking on new challenges, working with new clients, and keeping up with new technology.

RESPONSIBILITIES:

  • Provide pre-sales engineering requirements gathering, design, and project scope documents.
  • Define technology options based on project requirements and articulate the pros and cons of each option.
  • Produce technical architecture plans, document requirements, systems design, implementation, and operations.
  • Design, deploy and optimize new or changed systems infrastructure.
  • Communicate project status while the project is in flight.
  • Create complete and detailed project implementation plans including pre and post-implementation test plans.
  • Operationalize and transition projects to the Service Delivery team to support and administer post-project implementation.
  • Provide Tier 3 remote and on-site infrastructure support.
  • Work with remote monitoring and management (RMM) system to identify, prioritize, resolve problems, and enhance our service offerings to clients.
  • Respond to escalated support requests and provide expertise, advice, and troubleshooting.
  • Address, document, and communicate the status of incidents, outages, ticket status, and problems, and escalate tickets appropriately.
  • Identify critical issues, prioritize, and respond to tickets to ensure SLAs are met.
  • Perform systems administration functions as needed.
  • Deliver high levels of client satisfaction.
  • Create high quality, complete technical documentation quickly and accurately.
  • Provide after-hours and weekend support as needed.


TECHNICAL REQUIREMENTS:

  • Seven plus years of hands-on experience within a technical environment providing systems engineering.
  • Strong troubleshooting skills and the ability to troubleshoot a wide range of information systems and applications.
  • Experience with Desktop Applications (Office Suite, Visio, Adobe, etc) and Line of Business applications.

Strong Engineering and Administration experience with:

  • PowerShell scripting and automation.
  • Security technology management at the endpoint and in the cloud.
  • Azure IAAS and PAAS experience.
  • Datacenter Management and administration experience
  • VMware vSphere, ESXi, and Virtual Center in multi-host environments or equivalent.
  • Windows Servers and Microsoft Active Directory / Group Policy, Azure AD, Intune, or equivalent.
  • Server Platforms and Server Blade Management (Cisco UCS or HP preferred)
  • Storage Area Network technology using iSCSI (Nimble preferred)
  • Disaster Recovery & Data Protection (Veeam preferred)


ADDITIONAL REQUIREMENTS:

  • Bachelor’s degree in Information Systems Business Administration, Computer Science, a related field or equivalent work experience is required.
  • Desire to consistently work as a vital part of the team with a primary focus on client service.
  • Strong problem-solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution, occasionally under pressure.
  • Strong communication (written and verbal), interpersonal, and presentation skills to technical and business audiences.
  • Assertive, highly motivated with the ability to convey a sense of urgency, with a positive attitude in getting the job done as a team.
  • Proven aptitude to organize work in an efficient manner and succeed in a changing environment.
  • Have reliable transportation to travel throughout the SF Bay Area to client sites.
  • Background Check required

DESIRABLE:

  • Apple MacOS experience and management
  • Microsoft Azure Cloud Management (relevant AWS experience acceptable)
  • Mobile Device Management (MDM) experience using Intune or equivalent
  • Understanding of Microsoft SQL from an infrastructure administrative perspective
  • Microsoft Exchange Online and Office 365 management and migration experience
  • Prior service delivery experience using service delivery methodologies such as ITIL
  • CCNP, CNSE, MCSE, MCTS, or VCP Certifications
  • Work in a consulting services environment or Enterprise IT Operations
  • Ability to lead, motivate and direct a workgroup, and influence others to achieve results.
  • ConnectWise PSA experience
  • Experience with Desktop Packaging/Management
  • Experience with Desktop Operating Systems (Windows 10 management with Group Policy or Intune)


PHYSICAL REQUIREMENTS:

  • May be tasked with lifting, carrying, pushing or pulling up to 25 lbs., if able to do so.
  • Must be able to sit for prolonged periods of time and walk/stand for moderate periods of time.
  • Must be able to bend at the knees and waist frequently
  • Must be able to repetitively use a telephone and a computer mouse and keyboard.


All employment is contingent on candidates passing a background check and providing at least two positive professional references from prior managers.
We are looking for local candidates only.  U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
To apply for this position please visit our website at www.PsiNapse.com, and click on “Looking for Work”.
Thank you for your interest. Please understand that only qualified candidates will receive a response.
PsiNapse Technology, a national, workforce augmentation and solutions firm, offers competitive compensation, professional service, and customized benefits to qualified temporary and career professionals looking for employment.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, gender, sexual-orientation, age, national origin, citizenship, disability, or any other protected category.

 

Dice Id : psinap
Position Id : 7485268
Originally Posted : 1 month ago
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