Support Engineer

mac, windows, email, mobile
Full Time
$70,000 - $80,000
Work from home not available Travel not required

Job Description

Are you a looking for an exciting job opportunity to make an impact, and use your talent for good?

 

Then, consider working for our client, must be self-driven, love tech, passionate about solving problems, with a great sense of humor, work in a lively collaborative team environment...as a company...'they make a difference in the community.

 

Must live in the Bay Area

 

This is a contract to hire position 4 months

 

Must have at least 7 years of experience in a corporate environment. Come work for a highly collaborative company and team.

 

Required Skills

  • Manage daily operation of Windows and Mac systems, mobile devices, networking equipment and provide application support to employees
  • Troubleshoot issues to ensure a quick and satisfactory results
  • Working knowledge of a broad range of hardware such as servers, laptops, printers, IP phone systems, A/V, and mobile devices
  • Experience working with corporate email systems (Exchange, Office365) as well as a variety of popular software packages.
  • Proficient in both OSX & Windows administration including installation, configuration, and security
  • Self starter focused on problem solving and customer satisfaction
  • Ability to comfortably communicate with both highly technical and non-technical people with emphasis on training users
  • Must have experience supporting an engineering organization.
  • Capable of following and composing process and procedure documentation
  • Familiarity with fundamental networking/distributed computing environment concepts; ability to configure DHCP, DNS, Windows host networking and local and network based user and group accounts and permissions; understands routing concepts
  • Experience in or solid understanding of Video Conferencing (preferably LifeSize)
  • Certifications a plus (ex. Microsoft, Cisco, Comp TIA, VMware, Citrix)
  • Ability to be in an on call rotation for emergency support.

 

Dice Id : datacntr
Position Id : 6253065
Originally Posted : 4 months ago
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