Job Description: Ensure business requirements are translated to technical requirements for developmentPromote adoption of RESTful API best practices, technologies and processesMaintain and enhance operational runbooksCreate and/or partner with Automation stakeholders as appropriateEstablish and maintain good working relationships with all IT, Security, third-party, service consumer, and business stakeholdersConduct operations in a quality manner, in accordance with our ITIL and other documented processesContribute requirements to technology selection processesLearn and attend training related to RESTful APIs, GraphQL, development and engineering, and operation of new technologyPartner with Security Governance team to monitor and enforce compliance with the organization's security policies and standards among employees, contractors, and third parties responsible for Information Security
The API Business Analyst is a technical contributor to the API Team, whose mission it is to protect and govern Ferguson Group APIs as well as extend Ferguson's capabilities digitally. This specific position is responsible for supporting the team through: requirements gathering, grooming technical stories, driving best practices, improving processes, and ensuring that API governance and delivery capabilities are efficient and effective.
This includes subject-matter expertise in RESTful APIs and security best practices; the ability to document, communicate, and coordinate meaningful changes and evolution of this space; and the ability to persuade others to better support the Ferguson digital transformation. This position requires strong partnership with IT, Security, business, and third-party stakeholders, to ensure that Ferguson can execute its business plans.
Responsibilities Provide stewardship of various process and technology aspects of API Team's Offerings and underlying infrastructure
Qualifications and Requirements
Prior Experience1-3 years of experience is preferred to perform at expectation. Applies in-depth advanced knowledge and skills of a specific/specialized technical area with understanding of external environment factors that may affect own specialist area. Provides expert advice, coaching, and counseling within discipline/function area.
Technical and Professional SkillsAbility to organize and prioritize work.Ability to effectively communicate in writing.Ability to effectively communicate verbally.Ability to work on cross-functional teams.Ability to work with all levels of the organization: Executives to developers.Application of logic, reasoning, and problem solving.Strong ability to work with time/date deadlines.Ability to develop and deliver effective presentations to groups.Ability to lead and motivate individuals within a teamAbility to efficiently operate computers, tablets and mobile devices.Ability to document dataflow diagrams, sequence diagrams, UML notation, BPMN, etc.Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.).Working understanding of the SDLC and QA lifecycle and methodology preferred.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.