APM Administrator

3 years of experience as an APM Administrator
Contract W2, C2H W2, 6 + months
Depends On Experience
Telecommuting not available Travel not required

Job Description



  • Handle escalated support issues
  • Execution and monitoring of system utilities
  • Evaluate AppDynamics Patches and Fixes as needed for potential implementation
  • Continuous evaluation of APM infrastructure components to ensure system resiliency and health
  • Work with architecture, business and delivery teams to determine strategic direction for APM platform
  • Help users develop and/or enhance reports and dashboards for meaningful application metrics
  • Identifying opportunities to automate repetitive processes increasing efficiency
  • Orchestrating cross infrastructure team work groups to resolve or enhance system performance, incidents and maintenance
  • Educate the team and applications teams on new updates
  • Communicate and collaborate with other application support teams technical resources and stakeholders regarding status, technical issues and creative solutions
  • Monitor system usage for compliance
  • Administer, monitor and maintain system security
  • Research and keep current on APM technologies and communicate trends and future needs from a business perspective
  • Build client trust and respect, establish client relationships, and develop rapport with client
  • Advocate the APM solution and processes and seek partnership with business application teams to solicit buy in through engagement
  • Participate and engage in all team meetings
  • Document best practices and operational procedures
  • Facilitate continuous improvement within the environment
  • Contribute to annual budget planning process and manage APM platform capacity



  • 3 years of experience as an APM Administrator
  • Ability to own and drive to resolution of issues
  • Strong interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face)
  • Ability to work in a collaborative environment and on multiple assignments at once
  • Experience functioning & executing work in a fast-paced iterative environment such as Agile
  • Demonstrated initiative to recommend process improvements and demonstrated creative thinking
  • Demonstrated self-motivation and the ability to grasp concepts quickly
  • Demonstrated sharp, analytical, problem solving, and decision-making skills
  • Ability to guide / mentor other Administrators and troubleshoot issues
  • Authorized to work in the United States without sponsorship now or in the future.


Posted By

Kevin Albano

1 Hartfield Blvd, Suite 304 East Windsor, CT, 06088

Dice Id : 10125560
Position Id : 691407
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