Analysis, Analyst, Analytical Skills, Cupid, Epic, Genetic, Hardware, Laboratory, Manager, Management, Supervision, Testing, Windows
Full Time, Full Time
Work from home not available Travel not required

Job Description

Montefiore Medical Center has redefined healthcare. Through our multidisciplinary approach, we are able to provide access to a wide variety of medical specialties for a full range of clinical services, ensuring seamless coordinated care for our patients. This unique team approach infuses camaraderie among physicians, nurses and other specialty care providers. Our EMR platform, Epic, supports our collaborative team-oriented environment and contributes to our becoming one of the nation's premier healthcare systems.

Our Clinical Ancillary Systems team consists of skilled IT healthcare talent that has experience in implementing, supporting and upgrading many clinical applications that provide critical information for diagnosing and treating patients. These include, but are not limited to: Radiology Information Systems, RIS (including EPIC Radiant), Laboratory Information Systems, LIS (including EPIC Beaker), Cardiovascular Information Systems, CVIS (including EPIC Cupid), Picture Archive and Communication Systems (PACS) and many others that help Montefiore effectively share information and provide high-quality care. The technical team is comprised of 40+ people at various levels in Application Analyst, Team Lead, Technical Lead and Manager positions. Together, they are focused on supporting the way we share patient information across clinical providers and business systems users, with the goal of making each patient-s experience seamless and patient-centered.

The Application Analyst will provide technological consultation and assistance to users of Clinical Ancillary Information Systems including, but not limited to, the following:
  • Analysis of user needs and requirements;
  • Application installation and testing;
  • Application problem resolution;
  • Writing user documentation;
  • Server maintenance
  • Management report creation.

General Description:
  • Interface between the departmental users/clients and the various divisions of MIT;
  • Provide day-to-day operational support for CVIS and other applications/solutions provided and or supported by the Cardio Vascular Nutrition Support Team;
  • Triage network/workstation/hardware related issues;
  • Coordinate modifications and updates to the CPACS and CVIS applications and other applications/systems provided and or supported by the CVNS Team;
  • Provide advanced application troubleshooting support for systems/applications provided and or supported by the CVNS Team.
  • Recommend improvements and increase efficiency of the CPACS, CVIS, and the other systems/applications provided and or supported by the CVNS Team;
  • Assist with coordination of vendor activities including hardware and software installation;
  • Test new systems, version upgrades, interfaces and other system modifications;
  • Provide pro-active monitoring of the applications/systems provided and or supported by the CVNS Team;
  • Maintaining accurate and current documentation regarding systems/applications provided and or supported by the CVNS Team;
  • Provide 24 x 7 on-call coverage for user support on a rotating basis;
  • Rotational commute/travel throughout all facilities within the Montefiore Medical Center hospitals and other Montefiore clients, as needed;

  • Bachelor-s degree in Computer Science, Health Informatics, or a related field. Experience will be considered in place of a degree
  • PACS/CPACS experience
  • Knowledge of the workflow associated with Invasive and Non-Invasive Cardiology
  • Understanding of DICOM, DICOM RT, HL7, IHE and other health related standards
  • Experience with any of the following is preferred: EPIC-Cupid, Apollo, Xcelera, PedCath, PaceArt, GE MacLab/CardioLab, MUSE, CBORD, LifeImage, and Medstreaming.
  • Troubleshooting Windows workstations
  • Troubleshooting Cardiology Modalities, US, Flouroscopy, IVUS, etc
  • IT experience in patient care settings / medical centers / healthcare
  • Strong technical skills including multiple operating systems, modalities and clinical systems
  • Eager to learn; exceptional listening skills
  • Passionate about the IT service you are providing to the clinical users and its impact on patient-care
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills with customers, vendors peers and management
  • Ability to analyze data and make recommendations
  • Strong problem solving and analytical skills
  • Ability to work independently with minimal supervision
  • Work well in a team environment
  • Excellent follow up skills
  • Must be adaptable in a rapidly changing environment
  • Must be able to multi-task effectively
  • Strong documentation and organizational skills
  • Provide 24 x 7 on-call, rotational support for users
  • Rotational commuting throughout all facilities within the Montefiore Medical Center hospitals and other Montefiore clients, as needed

Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 97137

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.


Posted Date: Fri, 14 06 2019 00:00:00 GMT

Department: Montefiore Information Technology

Dice Id : 10122138
Position Id : 97137-en_US
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