AST Operations Lead Project Delivery Manager

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Deloitte
Oracle, ERP, Applications, Release, Management, PeopleSoft, JD Edwards, IT, C, CIO, Recruiter
Full Time
Work from home not available Travel not required

Job Description

AST Operations Lead

The team

Oracle Enterprise Solutions (OES)

Our Oracle Enterprise Solutions practice provides services from ERP and Cloud Strategy, through Business Transformation and Applications Implementation, to Operate and Cloud Release Management. We modernize our client's business and core environments to leverage technology innovations around Cloud, Digital, Mobility and Social Collaboration. We help our clients address digital transformation by designing modern applications and industry specific solutions to deliver outcomes that improve flexibility, scalability and cost management. Oracle ERP products include Oracle Cloud SaaS, EBS, PeopleSoft, and JD Edwards.

Professionals can expect to deliver "heart of the business" projects and work closely with client leaders in finance, logistics, manufacturing, shop floor, scheduling, engineering and design, IT, project management as well as the C-suite including the CEO, CFO, CIO and COO. We assess current business processes and capabilities as part of digital transformation initiatives and support strategic priorities across clients' enterprises.

Work you'll do
  • Serve as the onsite Operations Lead responsible for overall support of operations, including leading a team of 7-10 technical and functional resources
  • Establish priority problem resolution, notification, and escalation to appropriate support personnel to meet schedules and Service Level Agreements
  • Ensure that policies, standards, and procedures related to operations are established, communicated, and enforced
  • Support sustainment activities and deal with customer/internal escalation quickly and efficiently
  • Coach and mentor senior, mid-level and junior staff on operations and maintain methodology, tools, and techniques
  • Identify and analyze interdependencies, contingencies, and risk
  • Perform end-to-end capacity planning and performance management
  • Identify opportunities for quality improvements, automation, and cost savings
  • Forecast demand based on operating trends, organic growth and project needs
  • Support product roadmaps and help define future capabilities
  • Ensure effective cross team collaboration (between members of the development, operations support, security and infrastructure, and release management teams) to ensure high quality service delivery


Qualifications
  • Strong working functional knowledge of the Oracle Federal Financials
  • 5+ years of experience with Oracle EBS implementations
  • Strong leadership Skills
  • Experience being process oriented with strong multitasking and communications skills
  • Technically sound with an analytical mindset
  • Ability to work under pressure


How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can helpthem to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

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Company Information

Dice Id : 10106525
Position Id : E20SSPDM95598JT-EP
Originally Posted : 2 months ago

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