AWS/DevOps Site Reliability Engineer

Full Time

Job Description

AWS/DevOps Site Reliability Engineer in Charlotte, North Carolina

Posted 02/16/22

THE TEAM YOU WILL BE JOINING:
  • Top 25 U.S. digital financial services company committed to developing award-winning technology and services.
  • Named one of the top three fastest-growing banking brands in the U.S. in 2020.
  • Offers a full suite of products including mortgage lending, personal lending, and a variety of deposit and other banking products (savings, money-market, and checking accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs)), self-directed and investment-advisory services, and capital for equity sponsors and middle-market companies.
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered.


WHAT THEY OFFER YOU:
  • Fast paced, highly collaborative, teamwork-oriented environment
  • Make an immediate impact in this high visibility role
  • Base salary of $145k with bonus potential and excellent benefits package
  • Top-notch leadership committed to developing people


LOCATION:
  • Charlotte, NC - 100% remote for now, then will sit Hybrid (3 days in office, 2 days remote) when staff transitions back into the office after February.


WHAT YOU WILL DO
  • Collaborate with Cloud Engineering, Agile squads/developers, sustain and business partners and provides significant contributions to develop specifications to resolve problems, and to address enhancement needs focusing in areas of logging, monitoring and metrics for operational readiness.
  • Use technical knowledge, creativity, and company practices and to drive down occurrences of incidents through development of proactive alerting and monitoring.
  • Provide continuous feedback to development teams on system stability, defect analysis and system enhancements.
  • Develop runbooks and patterns for AWS/DevOps operations
  • Serve as a mentor to lower- level developers and IT operations teams
  • Participate in technical discussions with the development team for deployment and code reviews
  • Drive knowledge transition from development to sustain team for each functional deployment
  • Work with IT business and development partners to gather inputs to develop new capabilities in displaying/monitoring/alerting on key performance indicators (KPIs) by tracking business transactions (BT) in real-time
  • Partner with application owners to develop creative and effective solutions to mitigate risk and successfully remediate any audit issues
  • Lead RCA and SWAT investigations for the IT Operations team
  • Plan for validation and verification of changes deployed by infrastructure teams, development teams and sustain team
  • Facilitate day to day execution of real time L2 technical support and troubleshooting
  • Attend CAB Meetings and approve changes
  • Support business continuity and disaster recovery activities
  • Lead maintenance of master documents i.e. Runbook, Playbook and help maintain accurate application documentation
  • Provide guidance in resolving performance related issues and designing solutions for any technical issues faced by the application
  • Review and accept the technical documentation


HOW YOU ARE QUALIFIED:
  • BS (preferably MS) in Computer Science or related field preferred
  • 5 + years of experience in a similar sustain role and extensive knowledge of associated processes
  • Shows deep knowledge and understanding of enterprise-scale platforms and architectures
  • Possesses strong analytical, problem-solving skills and exhibits strong leadership skills
  • Experience with Co-ordination between upstream applications to resolve incidents
  • Grasps new technologies and can adapt to rapid shifts in priorities
  • Experience with implementing sustainable, audit-ready processes to support IT controls such as executing deployment, access management, audits, incident management, change management, etc.
  • AWS/Cloud hands on experience
  • DevOps hands on experience with DevOps tools such as Python, Terraform, Jenkins, GitLab, Ansible, docker
  • Applied experience with as many of the following as possible: Unix and Windows platforms, Java EE, JavaScript, Spring, Spring Boot, REST API/Micro Services, Shell Scripting, Python, PL/SQL and databases, specifically Oracle
  • Experience with Splunk, AppDynamics or other similar monitoring tools preferred
  • Correlate environment conditions and metrics to application events
  • Experience debugging problems in a distributed system
Dice Id : 10294869
Position Id : 61iRdWMx3rB1
Originally Posted : 4 months ago
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