Access Engineer Senior Manager

  • Leidos,
  • Reston, VA
  • 9 minutes ago
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Access, Engineer, Manager, System, Engineers, Engineering, IP, Analysis, CCNA, XML, PHP, Linux, Configuration Management, VPN
Full Time

Job Description


Job Description:

Leidos has an immediate opening for an Access Engineer Manager to join and grow with our Corporate Information Technology Services Team. This position can be supported in Orlando - FL, Reston - VA, Gaithersburg - MD, or San Diego - CA. We are mostly on telework at the moment due to the pandemic but will return to partial onsite support (2 - 3 days per week) when it's safe to do so. Please note that you will need to support standard East Coast (US) work hours in this role.

In this role, you will support broad range of technologies with a focus in load balancing, remote access, full proxy, authentication services and related network services and connectivity. You will support the full system engineering life cycle, including requirements analysis, design, development, integration, test, documentation, and implementation following defined best practices and operational workflows. You will also be responsible for supporting 2nd/3rd level end user issues, working with cross-functional teams on projects and integrations and will have a focus on automation technology to reduce manual workload and increase fulfillment responsiveness for F5 related requests.

Primary Responsibilities
  • Lead a team of six F5 System Engineers with various levels of responsibilities.
  • Collaborate with other support teams to document troubleshooting methods and improve first call resolution capabilities
  • Support end user and adjacent team incidents and service requests that arrive in the Access Engineering queues. Ensure that SLOs for assigned work is met and ensure timely and proper communication with customers.
  • Engage vendor support and perform packet captures, web traces and review logs
  • Develop, troubleshoot, and maintain complex scripts and policies
  • Identify and implement automation solutions to reduce manual workload and increase fulfillment responsiveness for F5 related requests
  • Develop and maintain process, support and troubleshooting documentation related to the F5 platform and related services
  • Configure, monitor, maintain and support redundant Big-IP Viprion & VE platforms, with a focus on LTM, APM modules.
  • Provide expertise on the network/routing configuration and functionality of the F5 platform and its integration with the overall network
  • Assist with the development and maintenance of roadmaps for additional capabilities, upgrades and lifecycle maintenance
  • Provide input for weekly activity reports for work being performed
  • Participate in on-call support rotation for major incidents related to the F5 platform and related services
  • Assist with Root Cause Analysis efforts when necessary

Required Qualifications
  • Bachelor's degree coupled with 12+ years' experience in the Information Technology arena; OR a master's degree coupled with 6+ years' experience in the Information Technology arena.
  • Strong analytical and trouble-shooting skills
  • Current or former network certifications - CCNA, F5-CTS or equivalent
  • Advanced understanding of network routing and protocols and architecture/design to include SDDC, VXLAN, DCI, etc.
  • Experience with automation tools such as Puppet, Chef and Ansible
  • Moderate understanding of application security principles
  • Moderate knowledge of cloud technologies (both public and private) - AWS, Azure, VMware vSphere
  • Moderate understanding of Remote access protocols and technologies - SSLVPN, TLS, DTLS, IPSec
  • Basic knowledge of web application design - HTML5, CSS, XML, JSON, AJAX
  • Scripting or programming background (especially in TCL) - PHP, .NET, Javascript
  • Basic knowledge of Authentication protocols and technologies - SAML, RADIUS, Kerberos, NTLM, PKI, OTP
  • Basic knowledge of the Linux environment
  • Basic knowledge operating troubleshooting tools - Fiddler, HTTPWatch, Wireshark, Splunk
  • ITIL Change & Configuration Management
  • US Citizenship and ability to obtain security clearance is required.

Preferred Qualifications
  • Experience with F5 LTM, APM & VPN deployments in a large Enterprise or Government environment
  • Experience with Active Directory Federated Services (ADFS)
  • Current or former Linux certifications - Linux+, LPIC-2, or equivalent.

Pay Range:


Company Information

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 31,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.17 billion for the fiscal year ended December 29, 2017. (NYSE: LDOS) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Dice Id : SCNCAPI2
Position Id : R-00070687-OTHLOC-PL-2D2293
Originally Posted : 2 months ago

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