Account Representative

Account Representative, Sales, Atlassian
Full Time
Depends on Experience
Travel required to 50%.

Job Description

XTIVIA / RightStar - Account Representative


This is a remote position, but we are looking for someone who lives in the Washington DC area.


This role is full-time. 


How you will make a difference

The Account Rep is responsible for building and maintaining a solid base of direct customers with repeatable business. This includes attainment of quarterly and yearly resale, professional service and margin quota. Account management, customer satisfaction and personal development are other important job functions. 


What you bring to your new team

  • Accomplishes HR objectives by collaborating with other RightStar team members and meeting sales and product training objectives. Vendor product sales badging is required.
  • Achieves sales objectives through lead generation and marketing, preparing account plans, reviewing sales strategy, determining system improvements, suggesting change.
  • Meets financial objectives by forecasting service and resale bookings, encouraging higher margin business, e.g., RightStar services, driving longer term project business, analyzing variances, initiates corrective actions.
  • Updates product and sales knowledge by participating in sales foundation training for the team, reading professional publications, maintaining personal networks, and participates in professional organizations.
  • Maintains excellent vendor relationships to encourage lead and customer sharing.
  • Assists in the sales process by articulating the value of RightStar’s products and implementation services, maintaining and updating proposal templates and methodology.



  • Bachelor’s Degree or higher in Business, Engineering, Technology or related field.
  • Minimum 5-10 years of sales/ sales experience.
  • Minimum 2 years experience with enterprise software sales
  • Prior experience with Atlassian or BMC Software sales highly desirable
  • Prior knowledge of IT Service Management or DevOps Lean Agile processes highly desirable
  • Strong organizational, presentation, proposal writing, and customer service skills.


How you add even MORE value

  • Experience in the ITSM (ServiceNow, Atlassian, BMC) or DevOps / Lean Agile spaces desired
  • Experience with professional service sales


At this time, XTIVIA cannot transfer nor sponsor a work visa for this position.


Get to know XTIVIA 

XTIVIA is an innovative B2B technology enterprise solutions company committed to providing integrated technology solutions and services, delivering measurable results as a trusted industry thought leader for 30 years.  


Our services include managed services and business solutions, like DevOps, CRM, and ITSM; database support and management; application solutions, including mobile apps; ERP solutions for GovCon and the private sector; and platform integration, with APIs as well as digital experience CMS solutions.


If you can imagine the business outcome, XTIVIA can create it with technology. 

XTIVIA has offices in Colorado, New York, New Jersey, Missouri, Texas, and Virginia.


How we take care of our team members

For XTIVIA to recruit—and retain—the most experienced and talented people, XTIVIA offers a highly competitive and comprehensive benefits package. Our employees are our corporate family, so benefits extend beyond our employees to include their families. We provide affordable medical, dental, and vision benefits. Other benefits include a 401(k) plan with match, company-paid disability and life insurance, voluntary life insurance options, an Employee Assistance Program (EAP), identity and fraud protection, recognition and wellness programs. To promote a healthy work-life balance, XTIVIA offers team members flexible paid time off and remote and flexible work options, enabling you to spend time with family and recharge as needed without worrying about accruals. In addition, we encourage ongoing career development by offering paid training and certification opportunities. Our benefits are designed and focused around our culture and core values, treating people the way we would like to be treated.


This position has an expected base salary range of $80K - $100K plus commission. 

You will also be eligible for the XTIVIA / RightStar employee bonus plan.

Your compensation is based on your skills and experience -- talk with your recruiter to learn more.


What We Promise

At XTIVIA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion,  age, sex, national origin, disability status, genetics, military and veteran status, sexual orientation, gender identity or expression, marital status, parental status, and any other characteristic protected by applicable laws. XTIVIA believes that diversity and inclusion among our team members are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Dice Id : 10114120
Position Id : DickAR09/22
Originally Posted : 2 weeks ago
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