Agiloft Consultant

Overview

Hybrid
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Agiloft
CLM

Job Details

Trident Consulting is looking for a "Agiloft Consultant @ Stamford, CT (Onsite-Hybrid)" for one of our clients.

Job Title: Agiloft Consultant

Job Location: Stamford, CT (Onsite-Hybrid)

Job Type: Contract

Top Skills:
1. Agiloft Contract management implementation
2. CLM domain skills
3. 7+ years experience in CLM Implementation and support

Key Responsibilities

  • Apply project management expertise within the software industry, with deep knowledge of CLM and SCM applications specifically Agiloft CLM.
  • Manage client relationships and deliverables in both implementation and support settings, ensuring high-quality outcomes.
  • Collaborate with cross-functional teams including Integrations, Operations, and Customer Success to maintain strong customer satisfaction.
  • Provide Level 2 and Level 3 support for Agiloft CLM, managing escalations and coordinating with Agiloft support or development teams for resolution.
  • Facilitate communication between business users, internal teams, and external vendors to ensure transparency and timely updates.
  • Leverage SOPs and runbooks to deliver first-level automation and resolution.
  • Monitor transactional activities, proactively identify issues, and ensure timely ticket creation for advanced support.
  • Maintain and update FAQs and documentation related to new releases and functionality.
  • Conduct technical root cause analysis and document workarounds and impact assessments.
  • Coordinate with Agiloft s product team to resolve code-related issues and develop interim
  • solutions for identified bugs.
  • Support basic Agiloft functionalities including contract authoring, template management, and clause library usage.
  • Follow business change control processes, including validation and testing activities.

About Trident: Trident Consulting is an award-winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology and engineering professionals in contract and full-time roles. Trident's commitment is to deliver the best and brightest individuals in the industry for our clients' toughest requirements.

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