Application /Production support

SQL,Production /application support,unix
Full Time, Contract Corp-To-Corp, Contract Independent, Contract W2, C2H Corp-To-Corp, C2H Independent, C2H W2, Part Time, long term
Telecommuting not available Travel not required

Job Description

Title : Application /Production support
Location : Bethesda ,MD
Duration : Long term

Experience in supporting all phases of SDLC.

  • Knowledge of Operating Systems, Middleware, DB, Webservers.
  • Provide two tier support to all applications and provide assistance to all end users and identify any issues in production.
  • Maintain schedule jobs and perform troubleshoot on processes and resolve all issues.
  • Provide training to various new employees and assist with expert knowledge on production processes.
  • Document all production applications and resolve all application issues and answer all requests.
  • Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.
  • Analyze all applications and recommend necessary upgrades and patches and perform troubleshoot on all issues.
  • Participate in periodic meetings and maintain all applications for productions and plan appropriate various strategies.
  • Understanding of database concepts Hands-on experience with SQL queries
  • Unix commands, Java experience.
  • Incident Change, Problem Management experience 
  • Experience with ITSM Tools (Service Now or Remedy or any other ticket tracking tools).
  • ITIL Foundation Certification (Preferred).
  • Must be willing to provide on call support on a rotation basis for 24x7 support. When on call, requires off hour and weekend support.


Please contact kris(at)allwyncorp(dot)com for immediate interview 

Dice Id : 10194781
Position Id : 212556
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