Application Developer

Security Clearance,MS Office,Database Management,Remediation Assessment,Ticketing Systems,ITSM,Application Development
Full Time
Depends On Experience
Telecommuting not available Travel not required

Job Description

CDIT seeks an Application Developer. 

Job Description: 

As a member of the team, you will support the Information Technology Service Management (ITSM) suite of tools. The Service Desk Tools team manages the ITSM Suite of Tools which contains the Self-Service portal, Knowledge Management, Service Catalog, Metrics and Reporting, as well as serving as a ticketing system for Incident Management, Problem Management and other ITIL based services. The team is required to ensure the tool has little to no downtime using load balancing, multiple datacenters, and fault tolerance if necessary.

Education:

  • Bachelor Degree

Clearance:

  • Active or Interim Security Clearance

Required Skills: 

  • 6 Years Development Experience
  • Knowledge of ITSM Service Desk software
  • Strong customer service skills
  • Strong organization skills
  • Microsoft Office experience

Desired Skill:

BMC Remedy workflow.  This includes technical configuration, software modifications/upgrades, collaboration with the Data Center on database management team.

Desired Certifications 

  • Security + Certification
  • HDI Certified (Must be accomplished within 12 Months)
  • ITIL Foundation (Must be accomplished within 12 Months
Dice Id : 90833617
Position Id : CDIT586823
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