Application Engineer I- Secret Clearance Required

LAN, WAN, Help Desk
Full Time
Depends on Experience

Job Description

  • Applications Engineer I

The Contractor shall provide Applications Engineers I to provide customer service and operational support for all technical issues that cannot be resolved by Systems Engineering Staff operating the STOC and will coordinate global upgrade efforts with STOC staff.  The Applications Engineer I will assist the SME Applications Engineer and is expected to collaborate with personnel from Networking, Systems Administration, Systems Engineering, Special Projects and Development branches to accomplish short term requirements and long term strategic goals.  The Contractor will have progressive experience with network management and analysis tools such as Solar Winds. The Contractor will have a solid working technical knowledge of software applications, protocols, and standards; hands-on hardware troubleshooting experience; knowledge of network security measures; and of applicable data privacy practices and laws. IT certifications are a plus. A degree in the field of computer science or a related discipline is preferred.  The Applications Engineer shall:

 

  • Assist the SME Applications Engineer with ensuring stable operation and efficient performance of various applications.
  • Monitor and manage various hardware and equipment, including routers, switches and encryptors.
  • Analyze application performance across the organization’s LANs and WANs.
  • Provide performance statistics and reports to the Senior Applications Engineer.
  • Identify and remedy system faults.
  • Administer hardware and software upgrades for networked security equipment.
  • Perform research and development.
  • Perform network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Administer and maintain user accounts, permissions and access rights.
  • Perform system improvements, upgrades and repairs.
  • Interact with vendors, outsourcers and contractors to secure network products and services. Assist the SME Applications Engineer with testing various Physical Security Information Management (PSIM) system integrations.
  • Must be able to provide periodic 24/7 on call support
  • Security Clearance – Secret
Dice Id : 10111333
Position Id : 6847977
Originally Posted : 3 months ago
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