Senior Support Engineer - Fixed Income, Newark NJ

Accountability, Agile, Amazon Web Services, Art, Asset management, Back office, Bash, Business intelligence, CA Workload Automation AE, Cloud, Configuration, Data link layer, DevOps, Development testing, Dynatrace, FOCUS, Fixed income, Fluency, IT, Java, Jersey, Leadership, Microsoft SQL Server, Monitoring, NICE, Network layer, Problem management, Production, Python, Release management, SDLC, Scheduling, Service management, Software, Software development, Splunk, Sybase, Tableau, Technical support, Workflow, Quantitative analyst, Trading
Full Time
$140,000 - $155,000
Work from home available Travel not required

Job Description


A leading Fixed Income Global Asset Manager, this firm has over $920 billion of assets under management. They are based out of their new state of the art offices in Newark, New Jersey. But this role will onboard, start fully remotely, and stay that way till at least Summer 2021. 

As an organization, they are currently going through an entire technology "reboot" to change the way IT within the business is working. This involves a full shift to a product-based Agile environment and transitioning from on-prem to AWS Cloud. Along with entirely rethinking and rebuilding the Support/ Service Management function within this particular area of the business. This is where this role sits and why they need to build out the team in this area. 


  • Work directly with Quants, supporting the Fixed Income Trading Desk (G10). 

  • Ownership and accountability for the operation, monitoring, and integrity of the technology platform.

  • Ownership and participation in the incident and problem management processes.

  • Own minor Devoplemnt tasks/ projects that help address existing bugs or introduces operational enhancements.

  • Work closely with Development, Testing, and DevOps teams.         


  • 7+ years experience in Finacial Services technology. Fixed Income Trading Desks, (G10/G7). 

  • Strong understanding of the SDLC process, with a focus on Application Support and Release Management

  • Experience with Service Management functions including tight adherence to change, incident, and problem management practices.

  • Technical fluency with Software Coding to Automate manual processes in the Production Environment, ideally Python but Bash/ Shell are okay.

  •  Experience Supporting applications hosted in Cloud, ideally AWS

  • Business Intelligence tools, ideally Tableau

  • Scheduling/ Workflow Software - AutoSys preferred

  • Configuring/ using modern Monitoring Tools - e.g DynaTrace, Splunk, etc.

  • Ability to make minor changes to existing code, ideally Java

  • Experience with Sybase and MS SQL would be nice.   

Dice Id : 91102393
Position Id : 6720482
Originally Posted : 2 months ago
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