Break/Fix Technician

Troubleshooting, Windows, Hardware, Software, A+ Certification
Contract W2, 12 Months
Up to $19

Job Description

Greetings!

We Cocolevio hiring for below job position, if you are interested in pursuing this opportunity please reply with your updated resume, salary expectations and the best time to speak to discuss further.

 

Here are the job details:

Job Role:              Break/Fix Technician

Location:              Everett, WA 

Duration:              Full Time

Shift Timings: Mon-Fri 7AM - 4 PM

 

Work in a factory environment. Following established documented processes, perform software and hardware break/fix.

Disconnecting computing equipment and networking equipment during factory changes. Helping customers via phone, in person and remotely.

Occasional travel to different local sites in the Puget Sound.

Position requires a lot of walking in Factory and Flight-line areas.

This position is part of a team supporting our customer 24X7 with multiple shifts, responding to tasks associated to SLA/SLO (Service Level) agreements.

 

Responsibilities

o Primary Responsibility - Perform onsite troubleshooting, repairs and upgrades for client hardware and software resolution.

o Provide Installation, Moves, Additions, Changes, and Dispose Activities upon request

o Perform hands-on and in-depth troubleshooting and associated repairs of failed client hardware and software.

o Perform thorough documentation of all service activities.

o Meets all success-measuring benchmarks (customer services, SLO / SLA’s, etc…)

 

Qualifications:

o A+ Certification required (or equivalent hands on experience of 2 years full time, hardware maintenance), Net+ Certification recommended

o Experience troubleshooting and repairing basic networking issues

o Demonstrate good customer service skills

o Ability to work independently and manage time to complete tasks

o Possess a valid driver’s license with reliable personal transportation to travel between supported sites

o Advanced hands-on experience troubleshooting & repairing client hardware.

o Possess strong communication skills; both verbal and written.

o 3+ years of relevant experience or equivalent combination of education and work experience.

o Some shifts may require one weekend day

o Be able to lift 35 lbs.

o Pass security and drug testing

 

Dice Id : 91122625
Position Id : 6971930
Originally Posted : 2 months ago
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