Your success is a train ride away.
Amtrak connects businesses and communities across the country and we move America s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.
Are you ready to join our team?
SUMMARY OF DUTIES:
The Principal Systems Engineer is responsible for development and support for multiple applications. The position entails development, and enhancement of Amtrak s platform and applications. Daily tasks include responding to change and trouble tickets, monitoring the platform for failures, exceptions and threshold issues, tuning and optimizing applications performance, testing applications for product upgrades and patches, communicating with customers and upper management about platform and/or ticket status, and working on occasional minor enhancements as remaining work capacity allows.
This role works closely with stakeholders to understand the business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and are in compliance with the organization s architectural standards.
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent written and oral communication skills.