Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Responsible for enhancing, supporting, and maintaining an application within the UPHS health system under the direction of a senior analyst. Responsibilities include testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Works with cross functional application teams and UPHS clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Ensure system changes follow change management procedures and protocols.
Required Education and Experience:
• High School Diploma or GED required
• Healthcare experience in IT preferred
Required Skills and Abilities:
• Good customer service orientation and ability to follow through issues to resolution required
• Ability to troubleshoot, research and solve problems required
• Detail oriented, analytical, organizational, and problem solving skills required
• Must be able to function as part of a team providing a high level of quality service to clients required
• Knowledge of basic hardware configurations, database management tools and query language preferred
• Experience in a related area (IS, HR Operations, or Health Care Operations) preferred
• Experience in information systems (i.e., Lawson, Infor, Kronos, etc) preferred
• HRIS experience preferred
As part of our COVID-19 response, this position may currently be offering partial or full remote work. However, in the near future this position will require full or partial on-site work.
Be a part of the exciting and ground-breaking upcoming years for the Penn Medicine Information Services department!
Because growth is essential to continuing to meet the current and future needs of patients, Penn Medicine continues to expand its capabilities.
Penn Medicine's Information Services (IS) Department focuses its efforts on the clinical and financial systems that support the day-to-day operations of four hospitals, several satellite practices, and more than 2,000 physicians.
Learn more about Information Services
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Penn Medicine http://www.pennmedicine.org/careers/
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.