Associate Clinical Analyst/ Clinical Analyst

Analyst, Change Management, Consulting, Customer Service, Development, Genetic, HTTP, Management, PC, Project, Protocols, Research, Testing
Full Time
Work from home not available Travel not required

Job Description






Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.


Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?



Position Description :
Penn Medicine s PennChart Research Team is looking for an Associate Clinical or Clinical Analyst!

This position may be filled at either the Associate or mid-level.

Associate Clinical Analyst
Summary of Accountabilities:

Responsible for supporting, and maintaining Clinical Applications within the UPHS health system under the direction of a senior analyst. Responsibilities include user support through completion of small projects and meeting project deadlines and initiatives. Follows established processes in the development, documentation and testing of application enhancements. Works with cross functional teams and UPHS clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Ensure system changes follow change management procedures and protocols

Clinical Analyst
Summary of Accountabilities:

Responsible for enhancing, supporting, and maintaining Clinical Applications within the UPHS health system with an emphasis on patient care impact, clinical outcomes and quality improvement. Responsibilities include user support and development of the application through completion of small to medium projects, meeting project deadlines and initiatives and reporting on project progress. Optimizes the EMR through development of new clinical functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Follows established processes in the development, documentation and testing of application enhancements. Works with cross functional teams and UPHS clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Ensure system changes follow clinical workflow, change management procedures and protocols, create and maintain all documentation for all assigned applications, and develop, plan and execute testing for supported applications. Communicates all necessary application changes, enhancements, and procedures to all necessary internal and external department teams.



Minimum Requirements :
Associate Clinical Analyst
Minimum Education & Experience Required

High school diploma or GED required

Minimum of 1 year of related experience

Experience in health care IT preferred

Skill Requirements:

Knowledge and experience in direct patient care processes and workflow

General understanding of various clinical services and information / work flow associated with each

Ability to understand and describe clinical processes

Detail oriented, analytical, organizational, and problem solving skills required.

Good documentation skills

Ability to participate and contribute as part of a project team

Ability to troubleshoot, research and solve problems

Good customer service orientation and ability to follow issues through to resolution or understands when to escalate to more senior staff and does so with clear and concise handoff

Must be able to function as part of a team providing a high level of quality service to clients

Clinical Analyst:
Minimum Certifications, Registry and/or Licenses Required:

Vendor certification Preferred

Degree Requirements and Minimum Experience Required:

Bachelor s Degree required

Current Internal Penn Medicine Information Services division employees may be considered with proof of active and continued enrollment in an approved bachelor degree program

A minimum of 2 years related experience required

Experience in Healthcare IT preferred

Skill Requirements:

Knowledge and domain experience in direct patient care processes and workflow

Broad understanding of various clinical services and information / work flow associated with each

Experience in the processes surrounding Patient Care Outcomes and Quality Improvement

Ability to understand and describe clinical processes and needs and transform them into scope and / or requirements during the development of functionality and application processes

Detail oriented, analytical, organizational, and problem solving skills required.

Good documentation skills, including drafting and maintenance of policies and procedures

Ability to work independently with direction and utilize good judgment skills.

Ability to participate and contribute as part of a project team.

Ability to analyze, diagnose, suggest and implement process changes

Ability to negotiate effectively and to strive for consensus among diverse groups of people

Ability to troubleshoot, research and solve basic problems involving integrated systems

Strong customer service orientation and ability to follow issues through to resolution or understands when to escalate to more senior staff and does so with clear and concise handoff

Ability to interact with all levels of healthcare personnel to include: IT management staff, consulting staff, clinicians, clinical administrators, etc.

Must be able to function as part of a team providing a high level of quality service to clients

Must demonstrate good communication skills



Additional Information :



We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.


Penn Medicine http://www.pennmedicine.org/careers/


Live Your Life's Work


EOE/AA, Minority/Female/Disabled/Veteran



We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Dice Id : 10303860
Position Id : 79458
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