Associate Consultant - Software Implementation (Entry level position)

collaboration, communication, software change and evaluations, instruction / support / customer interaction, MS Office Suite, problem solving
Full Time
Depends on Experience
Work from home not available Travel required to 50%.

Job Description

Position available in Katy TX, Irving TX, or Latham NY

Construction Industry Solutions (COINS) has been providing business software and services to the construction, engineering, home building and service sectors for more than 30 years. Our global team has accumulated over 4,000 man-years of unrivaled, incremental industry knowledge that we put at the service of our clients.

Job Title:                   Associate Consultant

Department:              Delivery and Technical Services

Functional Area:       Consulting Services

Reports To:               Consultant Team Leader

FLSA Status:            Exempt

Purpose of Position:

The Associate Consultant role has primary responsibility for attaining a deep level of knowledge in an assigned area of focus so that they can begin to perform COINS product and business consulting as an individual contributor or as part of a team. As part of the learning curve, typical activities will include supporting and resolving customer inquiries, quality assurance testing, producing 'How To' documentation and shadowing more experienced consultants during their assignments.

Essential Duties And Responsibilities: 

  1. Attain a deep knowledge of COINS customer businesses in an assigned area of focus along with the COINS products and solutions that support them.
  2. Assist project team and customer representatives through product implementations and other assignments by providing solutions that successfully meet identified business requirements.
  3. When required, travel to customer locations to perform and support on-site consulting activities as laid out in the agreed visit scope of work. Present content effectively, efficiently and professionally, diligently completing any post-assignment follow-up work.
  4. Provide clear and concise written customer communication of all types including but not limited to product presentations, 'How To' Documents along with general e-mail/instant messaging.
  5. Ensure assigned tasks and activities are completed within agreed timescales and adhere to working practices. Escalate project issues and risks in a timely manner.
  6. Routinely participate in the COINS SDLC by assisting the QA Team with evaluating software changes against agreed test plans.
  7. Collaborate and communicate effectively with peers and co-workers across all teams, departments and regions within the Coins Global Company.
  8. Perform any other duties required by the Consultant Team Leader.

Supervisory Responsibilities:

None.

QUALIFICATIONS  AND EXPERIENCE: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The requirements for this position are as follows:

  • Creative problem solver with strong team skills [Required]
  • Excellent written and verbal communications skills; able to articulate technical concepts in non-technical terms [Required]
  • Demonstrated ability to multi-task, perform in a fast-paced environment and respond quickly to situations as they arise [Required]
  • Resourceful; quick learner; self-motivated [Required]
  • Strong attention to detail [Required]
  • Proficiency in Microsoft Office Suite [Required]
  • Construction industry experience [Preferred]

Education and/or Experience:

Bachelor's degree in Accounting, Finance, Business Management or Information Technology from four-year college or university. Experience working in any of the following will be considered in lieu of a bachelor's degree on a year for year basis:

  • Software Consulting
  • IT Professional Services
  • Construction Finance/Accounting
  • Construction Operations

Language Skills:

Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to present and explain business and product information to customers and colleagues.  Understanding of business-appropriate language both verbally and written; speak in an appropriate way about company, colleagues, practices, etc.

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

Certificates, Licenses, Registrations:

None.

Conditions Of Employment:

Other requirements to successfully perform this job are listed in this section: 

Work Environment/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit; type at a keyboard, manipulate a computer mouse; reach with hands and arms; and talk and hear.  The employee is frequently required to stand and walk.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include color vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Travel:

Associate Consultants may be required to travel to customer locations to work. Depending on the assignment, trips can last between 1-5 days, including travel time. As their business and product knowledge increases, it is not uncommon for an Associate Consultant to spend approximately 20% of their time traveling and/or working at customer sites.

 

Dice Id : 9109806SC
Position Id : 6117717
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