Associate Systems Engineer

Systems, Engineer, LAN, WAN, IT, Security
Full Time
Travel not required

Job Description

Job Description
Job Description

The Associate Systems Engineer performs systems engineering activities as directed. Provides phone and in-person support to users in areas which include e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.

Key Tasks and Responsibilities

• Communicates daily with outside organizations to ensure user access to the network
• Provides technical support for customer/company network systems
• Performs systems installations and maintenance
• Tests, repairs and troubleshoots network equipment problems
• Performs work that involves conventional engineering practice but may include a variety of complex features such as conflicting design requirements, unsuitability of standard materials, and difficult coordination requirements
• Assists with hardware inventory, refresh of IT equipment,& manage tracking & reporting of user work orders
• Distribute and set up IT equipment
• Assist with tracking and reporting the organizations hardware/software licenses, agreements and warranties

Job Requirements
Education & Experience

• Bachelor's Degree or equivalent
• 1-2 years of experience years in related IT communications and/or operations experience
• Experience in a Microsoft computer support environment
• Familiar with supporting wireless communication devices such as pagers, cell phones, and Blackberry
• Self-motivated, creative, willing to work as a member of a team, organized and able to manage individual schedule

Certifications

• Applicable IT certifications are a plus

Security Clearance

• Candidate must be able to obtain DHS Suitability

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

• None anticipated

EOE AA M/F/Vet/Disability
EEO is the Law: [ Link Removed ]
Dice Id : 10117777
Position Id : J3S1FG62L5700PT5L79
Originally Posted : 3 months ago
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