Azure DevOps Tool Administrator (ISD Engineer IV)

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Navy Federal Credit Union
Full Time

Job Description

Job Description


You have goals, dreams, hobbies and things you're passionate about.

What's Important to You Is Important to Us
We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.

Don't take our word for it.

• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2021 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
• 2021 People Companies that Care
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Fortune Best Workplaces for Millennials
• Computerworld® Best Places to Work in IT

Basic Purpose

Seeking DevOps Tool administrator with passion for automation and service excellence. This person will drive Azure DevOps tool support and adoption that align with DevOps principles and standards. He/she will collaborate with Product owners, developers, cloud engineers, DevOps engineers and operations to plan, design, test and deliver tool configuration, setup and support using Continuous Integration/Continuous Delivery (CI/CD) framework.


• Provide subject matter expertise and support of Azure DevOps tool
• Review existing permissions, access, policies, security groups, authentication, authorization, configuration settings, address gaps in accordance with standards
• Review current project and team structure in ADO, and make recommendations to securely structure teams/projects
• Review pipelines and repos, make recommendations for improvements
• Establish intake process, define service request catalogs, and automate requests
• Provide technical and system administration support for Azure Devops through troubleshooting, identifying & isolating issues, conducting root cause analysis, and implementing appropriate solutions
• Respond to product teams request, addressing service tickets and inquiries
• Establish governance, standards, and best practices for ADO administration
• Provide subject matter expertise input to the Center of Excellence, review request and provide guidance
• Support the operations and maintenance of deployed capabilities
• Own Incident tickets to troubleshoot and resolve on behalf of ADO team
• Manage user accounts, authentication, group policy, name resolution, file management and permissions
• Maintain adherence to process documentation in all environments. Create and maintain documentation
• Automate processes where appropriate
• Provide user training and usage guidance for the Devops community
• Apply engineering principles into the design and enhancement of new and existing processes
• Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices
• Perform engineering tasks and assignments in support of business needs
• Perform engineering technology research, procurement, deployment, and configuration for new and modified systems
• Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions
• May perform other duties as requested or assigned


• 3-5 years' experience administering Azure Devops or similar tools such as Jira, confluence, team Foundation Server
• Demonstrated experience with continuous integration / continuous delivery (CI/CD) Framework and Devops processes
• Knowledge of CICD pipelines leveraging cloud native architectures on Microsoft Azure Cloud
• Hands on experience with scripting and debugging (e.g. PowerShell, Bash, YAML)
• Strong knowledge of Agile and SAFe principles
• Strong consulting and mentoring skills
• Excellent written and verbal communication skills with a desire to share knowledge through creation and refinement of written content
• Bachelor's Degree in Information Technology, Computer Science, or the equivalent combination of training, education, and experience
• Strong knowledge of engineering discipline
• Advanced organizational, planning and time management skills
• Advanced skill exercising initiative and using good judgment to make sound decisions
• Expert research, analytical, and problem-solving skills

Hours: Monday - Friday, 8:00 am - 4:30 pm

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

* Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

Salary: Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain
competitive. You are paid within the salary range, based on your experience, location and market position.

The salary range for this position is: $95,600 to $179,700 Annual Salary #LI-Remote

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

COVID-19 Safety Protocols

All employees are expected to follow our COVID-19 safety protocols.


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Employee Referrals

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Company Information

What started as a small group of naval employees with similar goals in 1933 has grown to include officers and enlisted men and women of all branches of the military, veterans, DoD employees and their family members. Today, we're proud to continue to serve the unique needs of our 12 million member-owners.

What inspired our founders still drives us today—as we see it, our members are the mission.

Dice Id : 10117743
Position Id : 10565859
Originally Posted : 2 months ago

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