BA Technical Coach

Business Analyst, It, architecture, iterative, software, development, project, performance, Computer, sales
Full Time
Travel not required

Job Description

Information Technology is one of the fastest-growing teams within United Shore and we need a rock star Coach to get our team members up and running and functioning at the highest level! The Business Analyst Coach will be responsible for the progression of team members in our Business Analyst role. It will include training of our Business Analyst in everything from technology to process and techniques to UWM Business Knowledge. It is an opportunity to leverage your technical and UWM experience to help make our Business Analyst team as strong as they can be. We're looking for someone who knows UWM technologies and architecture and has a desire to help others .

WHAT YOU WILL BE DOING

  • Evaluate iterative and incremental sample work outputs such as user stories and acceptance criteria and working software in a demo to provide feedback on value delivery
  • Observes Business Analyst engagement with business partners, development teams, project meetings and agile events to provide continuous improvement feedback
  • Schedule and conduct coaching sessions
  • Create and communicate action plans for improvement
  • Maintain records of evaluation and coaching for each team member interaction
  • Create and execute a team member interaction schedule to ensure interactions with all team members
  • Continuously gather new best practice work samples and provide opportunities to help grow team members through training and coaching
  • Acts as an additional resource to assist team members in solving problems
  • Make recommendations on optimizing processes and leverage the latest techniques and technologies
  • Ensures teams are following practices and standards
  • Collaborate with senior leaders to establish and monitor key performance indicators (KPIs)
  • Advise on new training opportunities and gaps for the training team to prioritize for new or enhanced training material
  • Proactively identify trends using data and feedback to address skill and capability gaps


WHAT WE NEED FROM YOU

Required:
  • 3+ years of professional experience as a Business Analyst
  • 1+ year of experience coaching and/or mentoring colleagues and team members
  • Strong coaching, feedback and team-building skills
  • Ability to decompose work iteratively and incrementally to achieve maximum value
  • Strong communication, presentation and public speaking skills
  • Active Listener and use of Powerful Questioning
  • This position requires on-site attendance
  • Computer-related degree or equivalent experience

Preferred:
  • Experience working in an Agile environment


THE PLACE & THE PERKS

United Shore is a diverse group of mortgage experts, sales superstars, tech gurus, marketing whizzes and more. We're a $100 billion and growing, family owned and operated company that still feels like family. Our award-winning workplace just happens to be home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.

Here are some of the reasons you'll love working here:
  • Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus sports leagues
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch, and a dedicated food truck
  • Free fruit, soft drinks and coffee
  • Convenience store featuring grab-and-go snacks
  • In-house Starbucks and indoor/outdoor caf with Wi-Fi
  • Escape room designed for team-building activities
  • Indoor/outdoor putting greens


DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with United Shore is "at-will." United Shore is an Equal Opportunity Employer.
Dice Id : RTX181347
Position Id : 6028
Originally Posted : 5 months ago
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