We are looking a Microsoft TEAMS Phone System Engineer for one of our client for Remote role . If you are interested then share me your resume at or call me at .
Job Duration: 6-12 mo
Candidates must have:
Microsoft Teams Phone System – Hosted Direct Routing
Project Introduction: To migrate off their existing Avaya IP-PBX to Microsoft Teams Phone System. Service Provider is proposing its cloud-based Microsoft Teams Direct Routing solutions based on Nuwave Communications iPilot platform. This solution consists of a geo-redundant multi-tenant carrier grade Session Border Controllers (“SBC’s”), carrier services, and E911 that’s supported with Microsoft Teams. This service will provide cost savings to CLIENT compared to Microsoft Public Switched Telephone Network (“PTSN”) Calling Plans as it’s based on usage needs in a shared model. The primary objective of this integration is to allow CLIENT to consolidate to a single Unified Communication (“UC”) CLIENT, Microsoft Teams (“Teams”), to provide voice capabilities at the desktop and mobile devices.
Objective Client is engaging Service Provider to provide infrastructure consulting services to assist with the deployment of Microsoft Teams voice capabilities for its back-office employees. Please note, Teams Direct Routing only works when users are enabled for TeamsOnly mode. CLIENT will need to ensure all users are enabled for TeamsOnly mode to support Direct Routing.Service Provider will conduct a planning session with CLIENT IT personnel to identify voice features and services currently being utilized on Avaya to be migrated to Teams. Please note, Microsoft Teams does not have feature parity with Avaya. Service Provider will work with CLIENT to identify any feature gaps and strategize on any possible workarounds. Upon completion of the planning phase, if additional components are needed to support CLIENT telephony needs, such as Analog ATA devices, devices, or licensing, Service Provider will work with CLIENT to create a change order to this SOW to have these services and/or hardware ordered.
Service Provider will integrate the iPilot solution with client existing Office 365 tenant. To support this integration, CLIENT must create a dedicated service account to manage the solution. Service Provider has confirmed that the service will integrate with Five 9’s Contact Center to allow the transfers of calls between back-office workers and contact center agents. Once Direct Routing is active, Service Provider and client will identify a pilot group to test the service before production roll-out begins. Teams Call Queues, Auto Attendants, and Dynamic E911 will be configured based on requirements identified in the planning phase.
There is no integration with the existing Avaya on-premise IP-PBX. Users will leverage native Teams Point to Point (P2P) calling as the organization is transitioning from Avaya to Microsoft Teams.
Service Provider is responsible for the following work items to complete this engagement. The engagement scope includes the following activities and objectives:
Microsoft Teams Direct Routing Direct Routing Deployment
Assessment & Planning
Preparing the Environment
Prepare and deliver Firewall documentation to CLIENT Security Team
Create dedicated iPilot Service Account
Place Teams native IP handsets on desks
Provide Office 365 Microsoft Teams Phone System Admin Training – Two (2) Hours
The client team will participate in this engagement as follows:
1.Approve Service Provider as Claiming Partner of Record (CPOR) for Teams Calling workload
2.Provide dedicated Office 365 service account for iPilot service with required roles
3.Coordinate CLIENT resources and staff schedules
4.Provide Office 365 Tenant with appropriate licensing to support Microsoft Phone System
5.E.164 compliant Active Directory structure
6.Internal and external Domain Name System (DNS) changes, for those that Service Provider does not currently manage
7.Review and approve engagement deliverables
8.Deploy clients & workstation updates
9.Deploy Teams to workstations
_ _ Thanks & Regards Manjeet Yadav
3220 Pointe Pkwy
Peachtree Corners, GA 30092
Note: Email is the best way to reach me.