Business/Systems Analyst

IVR application design experience
Contract W2, 6+ months
Depends On Experience
Telecommuting not available Travel not required

Job Description

About US:
TechStar Group is a niche Product Development, Business Solutions, and Global IT Services firm based in Dallas, TX. At TechStar, we help drive customer success by leveraging our deep expertise in IT Solutions and Business Process improvements to enable our clients to achieve their organizational objectives.

Founded in 2002, TechStar Group has grown to become a solutions and implementation partner of choice to multiple Fortune 500 companies. Headquartered in Dallas, TX, TechStar currently has offices and delivery locations throughout the US and India.

About our client:

Our client is a multinational telecommunications conglomerate and the largest US wireless communications service provider. The opportunity will allow you to directly make an impact on how their customers live, work and play in over 180 different countries, with each application affecting tens of millions of users.

About Oppurtunity:


  • Partner with business stakeholders and IT peers to design, document, and drive project/solution delivery.
  • This includes Jira Story grooming and documentation, developing high level approach, understanding business problems, driving deliverable timelines through entire lifecycle. Writing SQL Queries to identify impact of an issue/problem and measure KPI's for project success.


  • 3-5 years of experience in the below areas:
  • User experience design experience
  • IVR application design experience
  • Business analyst experience (requirements collection, design documentation
  • Project management experience
  • Experience interacting with business owners, developers, testers, and support resources
  • Solution architecture skills
  • Technical aptitude
  • Experience managing the entire project lifecycle
  • Skills completing improvement opportunity analysis
  • Application performance analysis skills
  • Basic SQL query development to measure application performance

What we offer:

At TechStar, we are always seeking high-performers who are at the forefront of technology. We provide competitive compensation, a comprehensive benefits package and access to challenging opportunities that facilitate personal and professional growth.

Learn more about us at:

please send me resumes to 256 8174

Dice Id : 10201253
Position Id : sampath_ivrb
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