Business Analyst CRM, ERP, Retail W2

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Computer Enterprises, Inc.
crm, erp
Contract W2
Depends on Experience

Job Description

We currently have a contract to hire position for a Business Analyst in Lombard, IL.

 

W2 candidates only.  We cannot sponsor.

 

Looking for CRM or Supply Chain/Logistics experience.

As a Business Analyst you will be working with an internal technology team of developers and other business analysts with gathering requirements and help designing of applications. 

 

BA Responsibilities

  • Manages and leads efforts to expand reporting to support key business initiatives.
  • Provides leadership for cross functional projects and will have a key role in efforts to transform the in-store customer experience.
  • Provides training and support for existing STORIS ERP software and reporting.
  • Assists with developing alternative solutions and assesses the pros and cons of each solution.
  • Assists with defining and redefining business process flows. Assists with change management.
  • Leads internal users through the process of documenting business requirements and test cases.
  • Tracks completion of test cases and assists with testing and issue resolution.
  • Leads training and implementation of solutions.
  • Manages multiple projects.
  • Supports the IT Help Desk and other departments or company projects as assigned.

 

BA Minimum Requirements

  • 3-5 years of experience as a Business Analyst or Project Manager in an Information Services role.
  • Experience configuring and implementing ERP, CRM or Customer Service software packages. Experience with STORIS software is preferred.
  • Demonstrated experience implementing solutions across a wide variety of business functions.
  • Demonstrated experience as a project manager or team leader.
  • Exceptional analytical and problem solving skills and the ability to gain consensus from team members.
  • Outstanding communication and customer service skills required.
  • Experience translating and presenting data using advanced Microsoft Excel skills.
  • Experience designing and testing custom applications, internal and external interfaces, reports and data warehouses.
  • Experience in retail or furniture industry is preferred.

Basic technical experience is preferred but not required: PL/SQL, SQL*Plus, HTML, XML



Company Information

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements. For more information, visit us at www.ceiamerica.com.
Dice Id : ceiam
Position Id : 7104921
Originally Posted : 2 months ago

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