The purpose of this job is to facilitate business and IT implement technology solutions in a cost-effective way, communicate the requirements to stakeholders, facilitators and partners. The position exists to liaise with both Business and IT stakeholders to enable business in achieving its goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Partners with business leaders to align IT initiatives with business strategy.
Achieves the strategic vision and operating platforms that define the people, processes, tools, and technology.
Provides insurance and technical support to IT staff.
This role does not have supervisory responsibilities.
EDUCATION AND SKILLS
Bachelor's degree from four-year college or university preferred with a major or emphasis in Computer Science, Information Technology, or related field. Minimum 2 years of relevant technical or business work experience; or equivalent combination of education and experience required. Minimum 2 years of related experience in business analysis required.
Program Specific Requirements: Minimum 2 years of experience in SAP FS-CD, FS-ICM and FI-CA required.
CERTIFICATES, LICENSES, REGISTRATIONS
Certified Business Analysis Professional (CBAP), Information Technology Infrastructure Library (ITIL), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO) certifications and domain expertise preferred. Insurance certifications Chartered Property Casualty Underwriter (CPCU) and/or Associate in Risk Management (ARM) preferred.
KNOWLEDGE AND SKILLS
Knowledge of insurance preferred. Strong analytical skills, ability to create compelling business cases; ability to provide input for cost/effort estimates and financial analysis. Team-oriented focus; ability to conduct effective meetings with business and project teams; ability to create and interpret user needs into specifications, user stories, flowcharts, UML diagrams, etc. Highly competent in reading, analyzing, and interpreting technical industry-related journals and DOI filings. Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards. Knowledge of Modeling Techniques: Object Orientation analysis, UML (e.g. Use Cases, Activity Diagrams). Good understanding of data management and database concepts. In depth understanding of the various software development lifecycles (e.g. Scrum, Waterfall and/or Hybrid) and demonstrated experience in writing software requirements and test specifications. Intermediate knowledge of SQL and intermediary working knowledge of excel (e.g., Data cleaning, manipulation, and reporting). Working knowledge of API standards for communicating and integration between applications.
Program Specific Requirements: Knowledge of at least one of the SAP IS-Insurance areas of FS-CD, FS-ICM or FI-CA is a must. Expertise in writing blueprinting documents, RICEF functional specifications and configuring SAP system is required.
This job operates in a professional office environment. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently will sit, stand, walk, and bend during working hours. Requires manual and finger dexterity and eye-hand coordination. May be required to lift light objects. Requires normal or corrected vision and hearing corrected to a normal range.
This position maps to the Individual Contributor level. Additional competencies required: Assertiveness, Initiative, Learning Agility, Problem-Solving and Decision-Making.
This position operates in an office environment and requires the frequent use of computer, telephone, copier and other standard office equipment.