Business Analyst

BI Reports, Salesforce.com, Salescloud, ServiceMax, Zuora, FinancialForce.com, Business Analyst, Project Manager
Full Time
$70,000 - $80,000
Work from home not available Travel not required

Job Description


A rapidly growing client of ours in King of Prussia has an immediate need to hire a Business Analyst to join their team.  This position will be responsible for gathering critical business requirements from key stakeholders across all departments to establish the functional specs for feature sets for enterprise web applications.  The Business Analyst will work closely with the business lines to help them define the needs more clearly by asking the "right" questions.  After establishing the Business Requirements document and creating the Functional Requirements document, the BA will hand-off to the Enterprise Architect to create the Technical Requirements and Design doc.  Before going to development, the BA will review the Design doc to ensure the requirements of the business are being met.  

Responsibilities


  • Function as the primary IT relationship liaison with the Supply Chain, Service and Customer Care teams.

  • Develop into a trusted partner with the business, understanding their business goals and actively participating in their business initiatives.

  • Become a subject matter expert (SME) for these departments, and technically proficient in the business systems that support those areas: Salesforce.com, FinancialForce, ServiceMax.

  • Act as a consultant to end users in these departments

  • Develop and document workflow and information/reporting requirements

  • Recommend business process and systems improvements or new applications

  • Support the Lead Business Analyst to:


    • Plan, design and support ERP applications and improvements

    • Create System Requirement Documents (SRD) to capture user needs, mock-up screens and reports, and document recommended workflow, obtaining user agreement

    • Convert the SRD functional specifications into technical design documents by translating business language into system language and vice-versa


  • Participate in other IT projects and initiatives at the direction of the Lead BA and VP of IT.



Requirements


  • 5-7 years of experience as a Business Analyst, Project Manager or related IT Discipline 

  • Demonstrated experience in requirements gathering for SaaS-based internal and customer-facing applications.

  • Participated in several Web App Deployment projects from Discovery to Delivery

  • Experience working in a fast-paced environment

  • Proven adaptability and flexibility in working with a variety of business units and teams.

  • A quick learner with an analytical mindset, curiosity and attention to detail

  • A great writer and communicator

  • Team player with a positive outlook and attitude – company and team first

  • General business knowledge and experience in the areas of sales, customer support and accounting

  • Strong Microsoft Office and Excel skills

  • Bachelor’s degree


Desired:


  • Experience with Salesforce.com, Salescloud, ServiceMax, Zuora and FinancialForce.com

  • Experience with requirements gathering for BI Reports and even experience designing front-end of reports in Tableau or related tool

  • Previous consulting experience, including process flow, screen mock-ups and documentation skills



Dice Id : 10494670
Position Id : 5990285
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