Business Intelligence Tools Administrator - REMOTE

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First Citizens Bank
Full Time

Job Description

Overview

  • This position leads the development and support of infrastructure that supports the Bank's database & Business Intelligence tools/technologies. Serves as a technical resource in project planning and management, problem resolution, and hardware or software support. Presents technical alternatives and solutions to management that are reliable, adaptable, and cost-effective. Leads technical teams on assigned projects and collaborates effectively across the organization. Implements, develops, upgrades, and tests technical systems that ensure the Bank's applications run smoothly. Provides consultative guidance to associates, management, and business units through expertise in multiple technologies.

Responsibilities

  • Consultation - Provides consultative direction and technical advice on to the Bank's software, hardware, and related Business Intelligence infrastructure. Supports all areas of Technology and Operations in addressing reliability, availability, scalability, security, and recovery.
  • Analysis - Evaluates the performance of existing and proposed systems components in delivering solutions for technology, operations, and business needs. Analyzes hardware platforms, operating systems, applications, and data assets. Provides key insight into new systems software, hardware, and applications. Presents information using reports and visualizations
  • Technical Support - Provides support for technical systems that execute business applications at a high level of ability and expertise. Configures, installs, and upgrades systems. Manages technical projects and assists management with other business initiatives.
  • Resolves complex technical problems and failures. Automates tasks for improved efficiencies.
  • Technical Expertise - Maintains a strong knowledge base in order to effectively consult and direct others on technical matters. Communicates effective and clear technical information across platforms. In addition, this role will be involved in operational improvement projects, infrastructure and vendor product deployment projects, and development of BI solutions.
  • Development - Hands on development of Power BI apps/reports and dashboards to analyze internal IT data or track internal project status etc. Should be familiar with visualization best practices to develop user friendly dashboards.
  • Documenting and delivering high-quality deliverables.

Qualifications

  • Bachelor's Degree and 8 years of experience in Database/ Business Intelligence Technologies OR High School Diploma or GED and 12 years of experience in Database/ Business Intelligence Technologies
  • Preferred Education: Bachelor's Degree
  • Preferred Area of Study: Business Intelligence tool administration
  • Preferred Area of Experience: Financial Sector
  • Skill(s): Understanding of relational database constructs, Structured query language, and proficient in installing and/or administering SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS), SQL Server Analysis Services (SSAS) and Power BI.
  • Contributed to best practices and common processes for developing solutions and demonstrated ability to troubleshoot, and perform root cause analysis of production incidents and established counter measures to improve supported applications.
  • Experience with Power BI security model, performance optimization, high availability solutions for databases/BI technologies is a big plus.
  • Administration/Working experience with Microsoft SQL Server, Management Studio; Oracle RDMS, Toad, DB2 is a plus.
  • Knowledge of other BI tools (Tableau/QlikView/Business Objects) is a plus.


Responsibilities:
  • Consultation - Provides consultative direction and technical advice on to the Bank's software, hardware, and related Business Intelligence infrastructure. Supports all areas of Technology and Operations in addressing reliability, availability, scalability, security, and recovery.
  • Analysis - Evaluates the performance of existing and proposed systems components in delivering solutions for technology, operations, and business needs. Analyzes hardware platforms, operating systems, applications, and data assets. Provides key insight into new systems software, hardware, and applications. Presents information using reports and visualizations
  • Technical Support - Provides support for technical systems that execute business applications at a high level of ability and expertise. Configures, installs, and upgrades systems. Manages technical projects and assists management with other business initiatives.
  • Resolves complex technical problems and failures. Automates tasks for improved efficiencies.
  • Technical Expertise - Maintains a strong knowledge base in order to effectively consult and direct others on technical matters. Communicates effective and clear technical information across platforms.  In addition, this role will be involved in operational improvement projects, infrastructure and vendor product deployment projects, and development of BI solutions.
  • Development - Hands on development of Power BI apps/reports and dashboards to analyze internal IT data or track internal project status etc.  Should be familiar with visualization best practices to develop user friendly dashboards.
  • Documenting and delivering high-quality deliverables.


Qualifications:
  • Bachelor's Degree and 8 years of experience in Database/ Business Intelligence Technologies OR High School Diploma or GED and 12 years of experience in Database/ Business Intelligence Technologies
  • Preferred Education: Bachelor's Degree
  • Preferred Area of Study: Business Intelligence tool administration
  • Preferred Area of Experience: Financial Sector
  • Skill(s): Understanding of relational database constructs, Structured query language, and proficient in installing and/or administering SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS), SQL Server Analysis Services (SSAS) and Power BI.
  • Contributed to best practices and common processes for developing solutions and demonstrated ability to troubleshoot, and perform root cause analysis of production incidents and established counter measures to improve supported applications.
  • Experience with Power BI security model, performance optimization, high availability solutions for databases/BI technologies is a big plus.
  • Administration/Working experience with Microsoft SQL Server, Management Studio; Oracle RDMS, Toad, DB2 is a plus.
  • Knowledge of other BI tools (Tableau/QlikView/Business Objects) is a plus.


Company Information

Why First Citizens?

  1. We’re a growth company. We’re almost 2.5 times larger than we were 5 years ago. And with growth comes opportunity to learn and advance.
  2. We’re America’s largest family-controlled bank. Why is that important? One, it means we don’t have to manage quarter to quarter to keep the analysts happy. We can take the long-term view and do. Two, it translates into a supportive culture.
  3. Technology is mission critical here. Whether it’s making banking easier for our customers or ensuring their money and data are secure, technology is critical to that.
  4. We offer flexible workplace options.
Dice Id : 10122789
Position Id : 12018
Originally Posted : 2 months ago

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