Job Description: Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.Documents current business processes and models to define requirements and/or gaps.Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.Analyze "soft" system factors including roles, responsibilities, policy, culture, etc.Evaluate the impact of potential software and process changes on the organization.Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.Assist in the creation of the business case documentation.Understanding of architectural consistency and usability standards;Responsible for configuring and maintaining software and other technological aspects of a business process across environments. Develop configuration workbook and obtain approval from product manager and/or business owners.Plan and execute assigned configuration tasks within deadlinesDefines and develops user test cases and validates test results during testing.Executes unit and functional test cases.May conduct system demonstrations and training sessions, as well as participate in design/review of training content.Plays a third level support role by helping to troubleshoot and resolve issues with production systems.Participates in associate meetings and communicates any concerns to management.
Ferguson is looking to add a Business Systems Analyst- International Sourcing and Compliance to the IT Back End Technology team. The BSA of International Sourcing and Compliance should be experienced in working with 3rd party freight forward management, selecting SW solutions or service providers, invoice processing, brokerage, creation of data mapping and international trade & compliance (import/export, purchase orders, etc.).
**This position is available to sit 100% REMOTE.**
DUTIES AND RESPONSIBILITES: Responsible for elicitation, analysis, and documentation of business requirements.
QUALIFICATIONS AND REQUIREMENTS: Bachelor's degree (in progress) in Computer Science, Information Systems, Business, or another related field. Or equivalent work experience.Experience with any of the following business areas are preferred: product development and lifecycle management, international sourcing, international trade and compliance, and product quality and assurance.Typically requires 1-6 years of relevant technical or business work experience.Experience in Business Analysis can be substituted for educationMinimum of 5 years business analysis or systems analysis experience preferred
Associate is expected to operate at the proficient level across the following areas of technical knowledge and skill:Ability to organize and prioritize work.Detail oriented, proactive, creative, and efficientIntermediate level abilities in Excel, Outlook, PowerPoint, Visio, and WordExperience with software solutions supporting international trade such as Infor [GT] Nexus, Integration Point, or Oracle OTM / GTM is preferredAbility to effectively work both independently and collaboratively in a team environmentAbility to work on simultaneous and complex projects, with domain expertise in one business area.Ability to communicate effectively to both technical and non-technical audiences in written and non-written formatAbility to work with all levels of associatesAbility to work with minimal supervision in a very dynamic environmentAbility to learn new systems and toolsKnowledge of the software development life cycle methodologies, processes, and procedures.Active listener.Effective in a variety of formal/informal presentation settings: one-on-one, small, and large group.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.