Business Systems Analyst

(AUTO INSURANCE over 1 year(s) )
Full Time, Contract W2, Part Time, 6 months
Telecommuting not available Travel not required

Job Description

Business Systems Analyst Insurance
Location: Plano, TX
Duration: 12+ Months

Insurance Experience is Mandatory 

project summary:
Must Haves:

•          4 6 years of relevant BSA work experience
•          Strong understanding of the Software Development Life Cycle (SDLC)
•          Knowledge and understanding of industry standard/best practices requirements gathering methodologies
•          Knowledge and understanding of Information Technology systems and software development
•          Strong understanding of testing methodology
•          Ability to understand technical architecture design of business applications
•          Strong skills in Microsoft Office products (Excel, Word, PowerPoint, Visio, etc)
•          Working knowledge of requirements management tools
•         Working independently as well as in project teams
Preferred/ Nice-to-haves:
•          Understanding of insurance services operations
•         Understanding of financial services operations; knowledge of TFS internal operations and systems a plus
•         Project Management experience is a plus
•         Understanding of Scrum framework

List the position Requirements:
Gathering Business Requirements
•         Collaborate with business partners to analyze and understand business problem/need
•         Leverage thorough understanding of business and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements
•         Collaborate with business partners to define project objectives and scope
•         Document current state business process (“as – is” process map) and future state business process (“to-be” process map)
•         Facilitate requirements gathering sessions with business stakeholders and key technical resources
•         Use a variety of industry standard/best practices techniques to elicit requirements from the Business
•         Document, categorize and prioritize business, user and system requirements
•         Validate requirements for quality attributes (e.g., clarity, conciseness, correctness, completeness, testability and traceability)
Creating and Executing Test Scenarios
•          Ensure QA, downstream teams, vendors, and business users create and finalize test plan based upon finalized requirements
•          Ensure QA scenarios are complete
•          Ensure QA executes testing cycles, documents results, and obtains testing sign-off documentation
Production and Operational Support
•          Review designs, test scenarios and results conducted and documented by outsourced service provider to ensure TFS business practices are represented
•          Ensure that proactive, adaptive, corrective and preventive changes conducted by outsourced service provider are functionally sound and consistent with business needs
•          Ensure cross-team impacts and dependencies of production activities have been addressed by outsourced service provider
•          Assist team lead/functional manager in outsourced service provider oversight, SLA tracking, and Scorecard reporting
•          Provide subject matter expertise to support outsourced service provider as needed.  Ensure that business practices are represented in support scripts and incident management activates.
•          Proactively identify and suggest improvement areas for Operational Support.
•          Support internal/external audit requests
Deliver End User Demos and Facilitate Training
•          Provide system demos to end users
•          Provide training and guidance to new department team members to facilitate knowledge sharing and cross training
•          Help coordinate and facilitate end user training sessions


Sravan K C,

100 Spectrum Center Dr. Suite 890, Irvine, CA 92618
O: (949) 203 5100 ext 116 |M: (949) 407 8040 | F:  (949) 861 6500
URL: |

Posted By

Sravan Chellimala

Dice Id : 10299352
Position Id : 17-05527
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