CMMI Process Improvement Lead

  • CNSI,
  • Rockville, MD
5-years of Process Improvement Engineer or related experience,Knowledge of CMMI,SDLC knowledge, Good communication skills
Full Time, long term
Work from home not available Travel not required

Job Description

CNSI a CMMI Maturity Level 3 company has established strong domain expertise in prominent industries, including Health, Defense and National Security, Government IT, Homeland Security and Transportation. We employ a world-class team of professionals all of whom have experience with large scale mission-critical IT implementations. CNSI is headquartered in Rockville, Maryland and we are on site in over 10 cities worldwide.




The role of Process Improvement Engineer is to serve as a “consultant” to CNSI projects and Centers of Excellence evaluating, planning and implementing improvements based on best practices in business processes and practices.   The role is responsible for improving quality, reducing costs, increasing productivity and improving cycle time resulting in significant improvement, customer satisfaction and overall service excellence. This role is a member of the Enterprise Performance Excellence team and reports directly to the Senior Director. 








  • Actively participates in the implementation of and adherence to Agile, ISO, ITIL and CMMI best practices organization-wide.

  • Works with Senior Process Improvement Engineer to conduct audits, assessments, inspections to ensure compliance with CMMI Level 3, iVision360 and the Governance and Execution Model (GEM)

  • Develops and maintains a comprehensive QA plan that encompasses monitoring and reviews of the GEM including all projects under the auspices of Agile, CMMI, ITIL and ISO

  • Facilitates non-conformance investigations, root cause analysis and works with project team to close corrective actions

  • Collects and analyzes metrics and recommends ways to continuously improve

  • Works with Senior Process Improvement Engineer to report audit findings to project and business function leadership with recommendations for resolution

  • Proposes appropriate corrective actions and verifies corrective actions have been documented and implemented

  • Seeks, shares and assists in institutionalizing best practices






  • Demonstrates ability to answer questions about the GEM and iVision360 methodology, or other relevant project methodology within the first year of employment

  • Demonstrates firm understanding of CNSI's quality assurance and process improvement practices and procedures

  • Participates in continuous improvement activities at all levels of the organization

  • Leads in facilitating cross-functional project teams

  • Assists in applying Lean Six Sigma tools to improve process capability

  • Participates in SCAMPI appraisals

  • Performs other duties as assigned




  • Unwavering commitment to customer service and operational excellence

  • Provides customer support as necessary

  • Occasionally customer facing

  • Keeps abreast on best practices, new quality standards and market developments


Talent Development:


  • Requests and gives constructive feedback

  • Supports reviews of Associate Process Improvement Engineers as required




  • Bachelor’s Degree with up to 5-12 years of Process Improvement Engineer or related experience Preferred Majors: Business Administration, Information Systems, Engineering, or other related scientific or technical discipline

  • Demonstrated experience with the Software Development Life Cycle (SDLC)

  • Demonstrated experience with CMMI DEV

  • Lean Sigma Training

  • Strong understanding of SharePoint applications, Webex, Skype, etc.

  • Knowledge of Microsoft Word, Excel, and Visio, with a working knowledge of the rest of the Microsoft Office suite of applications

  • Comprehensive knowledge in two or more methodologies including Agile, ITIL, CMMI, Lean Six Sigma, Balanced Scorecard and ISO best practices

  • In-depth knowledge of Project Management standards and methodologies and practices

  • Knowledge of CMMI for Development

  • Industry knowledge in quality assurance standards, methodologies and practices

  • Ability to work in a team environment, and communicate appropriately and positively with project team members and stakeholders

  • Excellent communication and interpersonal skills

  • Quantitative, practical and detail-oriented

  • Highly organized with analytical skills and attention to detail

  • Ability to adapt to task/project changes, possessing a demonstrated ability to handle multiple projects with varying priorities

  • Strong verbal and written communication skills

  • Able to work within multiple groups of employees, willingly share time, knowledge and information with others

  • Understanding of the Software Development Life Cycle (SDLC)

  • Demonstrates flexibility in working under demands and needs of a project

  • Passion for what he or she does

  • A quantitative and practical intellect

  • Ability to work under pressure and continuously meet deadlines

  • Detailed oriented with a tenacious focus on results

  • Always learning and curious

  • A proactive open-minded attitude to resolving problems and delivering results

  • High level of motivation, integrity and honesty




  • Experience in the healthcare industry

  • Lean Six Sigma White Belt

  • PMP Certification


CNSI is focused on hiring and retaining the best and the brightest. For that, we offer employees a rewarding career path and benefits that exceed the industry norm. In addition to a solid compensation package, CNSI provides employees a range of benefit programs designed to support you and your family. Below are just a few of our programs.



  • Annual and Other Paid Leave
  • Medical/Dental Insurance
  • Flexible Spending Account (FSA) Plan
  • Disability Insurance (Short & Long Term)
  • Life Insurance
  • 401(k) Retirement Savings Plan
  • Employee Assistance Program
  • College Savings Plan
  • Tuition & Training Assistance
  • Paid Holidays
  • Employee Referral Program & More!



CNSI maintains a policy supporting equal employment opportunity. Employment decisions at CNSI are made without regard for race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, genetic status, family responsibilities, protected veteran status or any other status protected by applicable Federal, state, or local law. We are proud of our diversity and encourage all qualified applicants to apply.  


Posted By

2277 Research Blvd Rockville, MD, 20850

Dice Id : 10108884
Position Id : 694952
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