Cisco Developer

Full Time

Job Description

Job Details:
  • Develop and support Cisco UCCE ICM scripting
  • Develop and support Cisco Voice Portal (CVP) call flow and scripting
  • Experience in understanding the reporting structure of ICM.
  • Administration and monitoring of Contact Center/Voice technologies which include Cisco UCCE, ICM and CVP
  • Ability to design, create and implement effective call flows.
  • Ability to analyze, code, test, and debug the application.
  • Ability to support the deployment and have capability to provide efficient resolution


  • Manage project priorities, deadlines, and deliverables.
  • Write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes quickly.
  • Build the libraries and frameworks that support large, complex web applications.
  • Contribute to engineering efforts from planning and organization to execution and delivery to solve complex engineering problems.

Good at:

  • You are an extremely passionate coder with a deep flair for quality.
  • You write clean reusable code that is easier to read, test, and maintain.
  • You have been the lead on some critical modules.
  • You understand how your code helps drive the overall business.
  • You are a persistent problem solver.
  • ‘Customers’ is your Top Priority.
  • You may not have a solution to everything offhand, but you know how to navigate the quickest path to get a solution to your problem.
  • You are a role model; Teams look at your code and learn.
  • You get things done and never give up. You are self-driven and biased towards execution and delivery – taking on what needs to be done and owning it through to the end and beyond. You lead by example with your tenacity and extreme ownership ethic.
  • You are adept at converging and owning decisions/solutions quickly.
  • You have an impeccable eye to minute detail and help your team better their code quality with your unprecedented reviews.
Dice Id : hcl001
Position Id : 874493BR
Originally Posted : 3 months ago
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