Cisco Systems Engineer

CCNA, Collaboration, UCCX, Call Manager, Unity Connection, Instant Messaging, VoIP technology, IPSec, TDM Voice, Session Border Controllers, Routers, Firewalls, VMware ESXiHypervisor
Full Time
Depends On Experience
Work from home available Travel required to 25%.

Job Description

Cerium Networks is a recognized innovator and leading provider of a full suite of unified communications and collaboration (UC&C) contact center and customer experience management, network infrastructure and security solutions. Our strength lies in our consultative approach, deep technical experience, local resources and extensive strategic partnerships. 
 
Install, support and assist in the design of UC or Collaboration solutions provided by Cerium Networks. Other responsibilities include troubleshooting and resolving customer escalated issues involving data, security, voice, video, and wireless issues in a Cerium deployed or supported network. 
 
This position is a remote position that will work on projects and with our customers in the Southern California area.
 
Job Responsibilities
  • Engineer, configure and lead the design, configuration and deployment of Unified Communications (Video, VoIP and data networks), LAN/WAN, Cisco routers, switches, and other network infrastructure devices.
  • Design, implementation and administration background with Cisco Unified Communications (Telepresence, Collaboration, Applications), Video/Audio systems· Implementation and administration background in at least two of these areas: Call Manager & Unity Connection, Unity, UCCX, Instant Messaging & Presence, Expressway.
  • Demonstrated competency with Cisco routing and switching elements (enterprise or campus networking).
  • Must be highly knowledgeable in IP Networking, enterprise voice solutions, VoIP technology, IPSec, TDM Voice, VoIP CPE, soft Switches, Session Border Controllers, Routers, and Firewalls
  • Deliver to current client requirements and generate additional consulting work by understanding the client's need and showing them the justification for new technologies that fit their business.
  • Essential understanding of Cisco UCS-C series servers and VMware ESXi Hypervisor is a plus.
The ideal candidate will be capable of addressing all of the previously mentioned technologies, speak to them professionally, plan for and implement these solutions, document to Cerium’s standards the finalized deployments, and hand-off to the customer in collaboration with the Cerium Project Team.  
 
Skills & Experience
  • Minimum 5 years of Cisco solution design and implementation experience preferred
  • 4 year degree preferred
  • CCNA Required.  CCNP, CCNP Collaboration or CCIE Collaboration preferred
  • Network and communications systems trouble shooting experience
  • Experience with Avaya VoIP or MS Lync a plus
  • Excellent analytical ability and communications skills
  • Interpersonal relationship skills
  • Ability to manage multiple tasks simultaneously  
  • Customer service skills and experience
  • Strong organization abilities

Posted By

Deanna Ashby

Dice Id : 10125238
Position Id : 787350
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