IT Operations Manager

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Randstad Technologies
IT Operations Manager
Full Time
USD75,000 - USD100,000

Job Description

job summary:


 

location: Charlotte, North Carolina

job type: Permanent

salary: $75,000 - 100,000 per year

work hours: 8am to 4pm

education: Bachelors

 

responsibilities:


  • The IT Operations Manager is responsible for the IT network infrastructure, service management, Data Mining & Decision Support, system administration and supports to translate the IT strategy to execution (from the why to the what, the who, and the how).
  • Responsible for the performance of the IT Operations team and demonstrates leadership within IT and the rest of the organization.
  • Defines the quality of work and ensures that the quality of work is delivered by the team.
  • Advises the CIO on architecture and technology choices, technology risks, upgrades, and the technology roadmap.
  • Responsible for the allocation of work within the team and the prioritization of tasks. Coaches the team to jointly plan the work. This relates to IT roadmap, projects, and operational day-to-day tasks.
  • Ensures that internal and 3rd party vendor SLAs are met to support the prime business processes.
  • Ensures that the IT infrastructure, cloud applications and server base (both on premise and cloud based) is operational, based on the SLA's and maintains the relationship with vendors for incident and problem management.
  • Responsible for the Data Mining & Decision Support team within IT Operations ensuring proper prioritization and delivery of reports leveraging the data warehouse effectively.
  • Responsible for application management of the prime business applications and coordinates system administration tasks for all system administrators of the group's systems.
  • Responsible for IT service management (e.g., ITIL) including system administration (e.g., AD) and policies.
  • Responsible for IT security and the IT security policy.
  • Responsible for user management.
  • Responsible for end-user support.
  • Annual reviews and auditing of security, business continuity, disaster recovery, performance, configuration management and asset management (CMDB) policies and plans.
  • The procurement of hardware and software.
  • Reports against deliverables.



 

qualifications:


  • Experience level: Manager
  • Minimum 5 years of experience
  • Education: Bachelors
 

skills:
  • Project Management
  • Project Management
  • INFRASTRUCTURE PROJECT MANAGER
  • ITIL
  • Active directory
  • data mining
  • Agile Methodology
  • System Center Operations Manager
  • Operations
  • IT Project Manager



  • Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.





    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information



    Company Information

    As one of North America’s largest and most trusted technology talent and solutions firms, Randstad Technologies provides collaborative, customizable solutions to companies of all sizes. Whether we’re helping you find the right job — or the right person for your team— or providing consulting, project or outsourcing services, Randstad Technologies is fully committed to supporting you.

    We accomplish that by leveraging our knowledge, experience, and innovative practices to uncover opportunities and provide solutions to your technology challenges. As a critical division of the world’s largest HR services firm, we’ve served clients across all industries since 1994.

    We offer discrete professional services focused on applications, infrastructure, end-user, and engineering services, along with shared services internally and client-facing related to PMO and strategy. The wealth of knowledge we’ve acquired over three decades of work in IT sets us apart from the competition.

    Dice Id : cxsapwma1
    Position Id : 918370
    Originally Posted : 2 months ago

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