Content Developer/Technical Writer

API, Madcap Flare, Swagger, Technical Writer, Content Developer
Full Time
Depends on Experience
Travel not required

Job Description

** Local candidates preferred **

Red Oak Technology is seeking Content Developer/Technical Writer for our client located in Lafayette, CO for a Full Time/Direct hire position.  

Responsibilities:

    • Analyze, plan, develop and deliver technical documentation, video and web projects for a wide range of software applications
    • Determine and deliver content format the most suitable for the target persona (document, video, web, etc.)
    • Own the entire documentation pipeline, including planning, content design, writing, editing, testing, and deployment
    • Translate SME information and product capabilities into clear, effective content that target personas can use with ease and delight
    • Collaborate with designers, developers, product managers, and key stakeholders to oversee the user experience from feature conception until launch
    • Incorporate analytics and feedback into application content, interpret the collected feedback to optimize the product learning experience
    • Help improve processes, methods and tools for how content is created, delivered, and maintained.
    • Work with remote and local teams to meet critical project milestones and deadlines

    Qualifications:

    • Bachelor's degree in English, Technical Communication, UX Writing, Computer Science, Information Design, or related field or equivalent experience.
    • 6-10 years experiences documenting enterprise software products.
    • Previous experience with one of the following: Online Help, API documentation, video
    • Experience with external end user content development such as SaaS product content.
    • Strength in driving a project forward.
    • Solid experience working with different content design strategies.
    • Ability to write to a highly technical and specialized audience using industry concepts and terms.
    • Experience in authoring topic-based help and single-sourcing.
    • Direct experience with Madcap Flare.
    • Experience using and documenting databases and related topics.
    • Experience with HTML, CSS, JavaScript, or other Web technologies.

    Bonus Points:

    • Experience creating online tutorials using WalkMe or related tools a plus.
    • Experience documenting APIs, use of Swagger, and knowledge in YAML a plus.
    • Experience with Jira and Agile processes is a plus.
    • Experience in instructional video creation using tools such as Camtasia and Captivate is a plus.

 

 

Dice Id : redoak
Position Id : 6683831
Originally Posted : 2 weeks ago
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