NCR Corporation is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across the financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia with over 29,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Title: Technical Project Manager (Oracle Knowledge Management)
Location: Global Headquarters, Atlanta
The Technical Project Manager (TPM) is responsible for delivering against the knowledge management strategy within NCR. The TPM will work closely with the OKM Core IT Technical Team and the KB Technical Administrator to establish all project timelines, get buy-in on deliverables, uphold all project timelines, and obligations to deliver on time, within scope and under budget. Additionally, the TPM will manage the projects initiated to improve and increase KB penetration, use and effectiveness within all NCR verticals, teams and geographical regions, supported by the integrated management of the Knowledge Centered Support (KCS) methodology within NCR. In this role, the TPM will work with internal teams to drive penetration and reach of the knowledge base both internally and externally. To do this, the TPM will cultivate and maintain a culture of professionalism, communication, accountability, and empowerment and use their creativity, focus and drive to achieve results.
Demonstrated drive for results, leadership, autonomy and perseverance are among the core competencies for this role. A keen awareness of customer and employee needs, technical aptitude, a thirst for data analysis and detail orientation will be key. Diplomacy and influence are tools you will use to build and sustain the necessary relationships with other departments within company. You will use your sound judgment, professional demeanor and experience to represent and elevate the knowledgebase so that it becomes an integral and indispensable tool for NCR.
Specific Duties / Responsibilities
Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
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