We are looking for a Customer Implementation Specialist to join our growing Customer Implementation team.
As a Customer Implementation Specialist, you will be exposed to all facets of the business and be encouraged to learn and develop skills both within and beyond your role. You ll be working in one of the most collaborative offices in Center City Philly, working with machine learning technology, surrounded by passionate, high-performing individuals.This role will navigate new customers through the Sidecar onboarding process, including customer communication, building a foundation for a strong, long lasting customer relationship, and management of key tasks of technical integration.
The ideal candidate is an intelligent, motivated person who is comfortable working in a fast-paced environment and lives for process and problem solving.
REQUIRED QUALIFICATIONS AND EXPERIENCE:
PREFERRED QUALIFICATIONS AND EXPERIENCE:
WHO WE ARE:
Sidecar is dedicated to one mission: tackling the challenges retailers face in performance marketing channels like paid search and shopping. Based on advanced artificial intelligence and deep data science expertise, our technology digests and analyzes massive amounts of real-time data to continually improve campaign performance and efficiency. Our team of performance marketing pros collaborates with our customers to ensure our approach and technology remain aligned to their businesses and goals. Sidecar is dedicated to solving the challenges retailers face in performance marketing channels, and it shows. We're proud to work with retailers of all sizes and verticals in the U.S. and abroad, including Under Armour, Crate & Barrel, and Boscov's, to name a few. As a company, we work hard to make a lasting impact in the rapidly evolving world of e-commerce marketing, and in the lives and careers of our employees. Our modern work environment and Slack-enabled team encourages collaboration and creativity, and our culture and leadership promote growth as individuals and as a company. While many of us come from e-commerce, statistical, and marketing backgrounds, we continue to enrich our team with broad perspective and experience.