Customer Project/ Program Manager/ PART TIME 24 HOURS/WEEK

PART TIME POSITION 24HRS/WEEK, Program Management Experience, Resolution of Issues or requests, Maintain knowledge of issues
Contract W2, 6 months
Telecommuting not available Travel not required

Job Description

Please note that this is a 6 month contract position.


Part time position 24 hours/ week.

Job Description : Program Manager Role

•       Primary point of contact to Customer for SOW governance
•       Participate in the Weekly Status/Steering committee reviews
•       Review and monitor engagement goals, SLAs, status and performance of the SMS team
•       Overall lead for the project communication with account and customer
•       Understand Customer’s organization and business priorities
•       Serve as Customer advocate within the Company's organization to drive the resolution of issues or requests
•       Manage communications with all stakeholders(Customer,SMS team management)
•       Driving the steering committee meetings as per the plan
•       Manage engagement business operations, including working with internal resources to capture actuals, update forecast, and invoice
•       Maintain knowledge of issues, solutions, trends, and Customer priorities



For consideration, please reference job number 2134.

Posted By

San Francisco, CA

Dice Id : NETSO
Position Id : 2134
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